Terms of Service

Welcome to Growwr.

These Terms of Service (”Terms” or “Agreement”) constitute a legally binding agreement between Growwr Inc., a Delaware corporation, together with its affiliates, subsidiaries, and related entities (”Growwr,” “we,” “our,” or “us”), and any individual or entity that accesses, registers for, or otherwise uses our websites, applications, software, APIs, artificial intelligence services, products, marketplaces, or any related services (collectively, the “Services”).

Please read these Terms carefully before accessing or using the Services. By creating an account, accessing the Services, clicking “Accept,” or otherwise using any part of the Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and all documents incorporated by reference. If you do not agree to these Terms, you must not access or use the Services.

Growwr is an AI-powered workforce platform that helps organizations discover, verify, hire, manage, and pay professionals through technology-driven hiring, workforce management, identity verification, skills verification, portfolio verification, artificial intelligence, collaboration, payment infrastructure, and related business services. Depending on how you use the Services, you may interact with one or more components of the Growwr platform, including but not limited to Growwr AI, Growwr Talent, Growwr Pay, employer workspaces, talent profiles, communication tools, verification services, APIs, and other current or future products made available by Growwr.

These Terms govern your use of all Growwr Services unless a separate written agreement expressly states otherwise. Certain Services, features, enterprise offerings, beta products, APIs, payment services, or specialized products may be subject to additional terms, policies, or agreements. Where additional terms apply, those terms supplement these Terms and, to the extent of any direct conflict, will govern solely with respect to the applicable Service.

These Terms incorporate by reference our other legal policies and documents, including, where applicable:

• Privacy Policy
• Cookie Policy
• Acceptable Use Policy
• Employer Terms
• Talent Terms
• Growwr AI Terms
• Growwr Pay Terms
• Verification Policy
• Marketplace Policy
• Data Processing Agreement (where applicable)
• Service Providers and Subprocessors
• Any additional policies, guidelines, or product-specific terms that we publish from time to time

Together, these documents form the complete legal framework governing your relationship with Growwr.

Growwr provides technology that facilitates hiring, workforce management, verification, communication, collaboration, and payments. Unless expressly stated otherwise in a separate written agreement, Growwr is not the employer, staffing agency, recruitment agency, employment agency, labor provider, payroll employer, partner, joint employer, insurer, guarantor, fiduciary, or legal representative of any user of the Services. Growwr does not guarantee employment opportunities, hiring outcomes, project availability, business success, candidate suitability, future performance, or the conduct of any individual or organization using the Services. Hiring decisions, contracting decisions, compensation decisions, employment decisions, and all other business decisions remain solely the responsibility of the applicable users.

Similarly, Growwr’s verification services—including identity verification, skills verification, employment verification, education verification, certification verification, portfolio verification, and any other verification processes—reflect Growwr’s assessment of the information and evidence available at the time of review. Verification does not constitute a warranty, guarantee, certification, endorsement, or representation regarding a person’s honesty, integrity, competence, future conduct, legal compliance, financial responsibility, work quality, or suitability for any particular engagement. Users remain solely responsible for conducting any additional due diligence they consider appropriate before entering into any employment, contractual, or commercial relationship.

Some features of the Services incorporate artificial intelligence and machine learning technologies, including technologies provided by trusted third-party providers. AI-generated outputs, recommendations, analyses, summaries, rankings, interview reports, matching results, or other content are intended to assist users and should not be relied upon as the sole basis for hiring, employment, contracting, legal, financial, compliance, or other business decisions. Artificial intelligence systems may generate inaccurate, incomplete, outdated, or unexpected outputs, and users are responsible for independently reviewing and evaluating any AI-generated content before acting upon it.

As Growwr continues to develop and improve its platform, we may introduce new products, modify existing Services, discontinue features, or update these Terms from time to time. Where required by applicable law, we will provide notice of material changes before they become effective. Your continued access to or use of the Services after such changes become effective constitutes your acceptance of the updated Terms.

If you are accessing or using the Services on behalf of a company, organization, educational institution, government agency, nonprofit organization, or any other legal entity, you represent and warrant that you have the legal authority to bind that entity to these Terms. In such cases, references to “you” and “your” include both the individual accepting these Terms and the entity on whose behalf the Services are being used.

These Terms are intended to create a transparent, secure, and trusted environment for employers, professionals, partners, and other users of the Growwr platform. By using the Services, you agree to comply with these Terms and to use the Services responsibly, lawfully, and in accordance with all applicable laws and regulations.

For purposes of these Terms, the following capitalized terms shall have the meanings set forth below unless the context requires otherwise.

“Account”

“Account” means the registered user account created to access or use one or more Growwr Services. An Account may belong to an individual, employer, organization, recruiter, administrator, talent, partner, or any other authorized user of the Services.

“Affiliate”

“Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with Growwr, where “control” means ownership of more than fifty percent (50%) of the voting interests or the power to direct the management and policies of such entity.

“AI Services”

“AI Services” means any artificial intelligence, machine learning, natural language processing, automation, recommendation, prediction, matching, ranking, summarization, content generation, conversational, or other AI-powered functionality made available through the Services, including Growwr AI and any future AI-powered features.

“AI Output”

“AI Output” means any recommendation, response, summary, ranking, interview report, analysis, generated content, suggested action, insight, prediction, or other information produced by the AI Services.

“Applicable Law”

“Applicable Law” means all laws, statutes, regulations, rules, directives, court orders, governmental requirements, regulatory guidance, and legally binding obligations applicable to a party’s use of the Services.

“Client”

“Client” means any individual or legal entity that uses the Services to discover, recruit, evaluate, engage, hire, contract with, manage, compensate, or otherwise work with Talent through the Growwr platform. A Client may also be referred to as an “Employer” where appropriate.

“Confidential Information”

“Confidential Information” means any non-public information disclosed by one party to another, whether orally, electronically, visually, or in writing, that reasonably should be understood to be confidential, including business information, financial information, customer information, technical information, software, product roadmaps, source code, algorithms, security information, hiring plans, pricing, trade secrets, verification materials, and any other proprietary information.

Confidential Information does not include information that:

• is publicly available through no breach of these Terms;
• was lawfully known by the receiving party before disclosure;
• is independently developed without reference to the disclosed information; or
• is lawfully obtained from a third party without confidentiality obligations.

“Content”

“Content” means all information, text, documents, resumes, portfolios, work samples, code, software, images, videos, audio, graphics, messages, communications, prompts, responses, comments, reviews, ratings, metadata, files, and other materials uploaded, submitted, generated, transmitted, stored, or made available through the Services.

“Employer”

“Employer” means any company, organization, government agency, educational institution, nonprofit organization, recruiter, staffing organization, or individual using the Services to identify, evaluate, recruit, contract with, hire, manage, or compensate Talent.

“Growwr”

“Growwr,” “we,” “our,” or “us” means Growwr Inc., a corporation incorporated under the laws of the State of Delaware, United States, together with its subsidiaries, affiliates, successors, assigns, and authorized representatives, unless the context requires otherwise.

“Growwr AI”

“Growwr AI” means Growwr’s artificial intelligence platform and related technologies that assist users with workforce planning, candidate sourcing, candidate matching, hiring workflows, interview generation, interview analysis, resume analysis, portfolio review, workforce recommendations, content generation, automation, and other AI-powered capabilities made available through the Services.

“Growwr Pay”

“Growwr Pay” means Growwr’s payment infrastructure and financial services layer that facilitates invoicing, payment collection, contractor payments, payroll support, payouts, settlement, and other financial workflows through Growwr or its authorized third-party payment partners.

“Growwr Talent”

“Growwr Talent” means Growwr’s professional talent network, including verified and non-verified individuals, professional profiles, portfolios, work histories, credentials, skills assessments, and related workforce data available through the Services.

“Intellectual Property Rights”

“Intellectual Property Rights” means all intellectual property rights recognized under Applicable Law, including copyrights, trademarks, service marks, trade names, logos, patents, patent applications, industrial designs, database rights, trade secrets, know-how, domain names, moral rights, and all other proprietary rights, whether registered or unregistered.

“Marketplace”

“Marketplace” means the Growwr platform through which Employers and Talent may discover one another, communicate, negotiate, enter into engagements, collaborate, manage work, process payments, and access related services.

“Organization”

“Organization” means any company, corporation, partnership, government agency, nonprofit organization, educational institution, or other legal entity that creates or administers one or more Growwr workspaces or Accounts.

“Personal Information”

“Personal Information” means any information relating to an identified or identifiable natural person, or any information that constitutes personal data, personally identifiable information, or similar information under Applicable Law.

“Professional Verification”

“Professional Verification” means Growwr’s process of reviewing and assessing information or evidence relating to a user’s identity, education, employment history, certifications, skills, work experience, portfolios, projects, business registration, compliance status, or other professional credentials.

Professional Verification represents Growwr’s assessment of the information and evidence reviewed at the time of verification and does not constitute a guarantee, certification, warranty, or representation regarding a user’s future conduct, competence, integrity, legal compliance, employment suitability, financial responsibility, ownership of intellectual property, or future performance.

“Project”

“Project” means any freelance engagement, contract, assignment, statement of work, milestone, employment opportunity, consulting engagement, or other professional engagement initiated through the Services.

“Services”

“Services” means all products, software, websites, mobile applications, APIs, artificial intelligence services, verification services, payment services, communication tools, collaboration features, workspaces, marketplaces, enterprise offerings, beta features, and any other products or services provided by Growwr now or in the future.

“Service Providers”

“Service Providers” means third-party vendors, subprocessors, contractors, technology providers, cloud providers, payment processors, communications providers, verification providers, artificial intelligence providers, analytics providers, customer support providers, and other third parties engaged by Growwr to support the operation, delivery, security, compliance, or improvement of the Services.

“Talent”

“Talent” means any individual who creates a Growwr Account to offer professional services, seek employment, contract opportunities, freelance work, consulting engagements, internships, project-based work, or any other professional opportunities through the Services.

“User”

“User,” “you,” or “your” means any individual or legal entity that accesses, browses, registers for, or otherwise uses any part of the Services, including Employers, Talent, administrators, recruiters, partners, visitors, developers, and Organization representatives.

“Verification Badge”

“Verification Badge” means any badge, status, indicator, mark, designation, credential, or similar visual representation issued by Growwr indicating that certain information or evidence has been reviewed under Growwr’s verification processes.

A Verification Badge reflects only the verification status assigned by Growwr at the time of issuance and may be suspended, revoked, modified, or withdrawn at any time in accordance with these Terms and Growwr’s Verification Policy.

“Workspace”

“Workspace” means an Employer’s or Organization’s dedicated environment within the Services through which authorized users manage hiring activities, Talent, Projects, AI workflows, communications, payments, and related business operations.

Interpretation

Unless the context requires otherwise:

• references to the singular include the plural, and vice versa;
• references to one gender include all genders;
• the words “including,” “include,” and “such as” shall be deemed to mean “including, without limitation”;
• headings are provided for convenience only and do not affect interpretation;
• references to any law or regulation include amendments, replacements, and successor legislation;
• references to “written” or “in writing” include electronic communications where permitted by Applicable Law.

3.1 Eligibility to Use the Services

You may access or use the Services only if you are legally capable of entering into a binding contract under the laws applicable to you and you satisfy all eligibility requirements set forth in these Terms.

By accessing or using the Services, you represent and warrant that:

• you have the legal capacity and authority to enter into these Terms;
• all information you provide to Growwr is accurate, complete, current, and not misleading;
• you will maintain the accuracy of your information throughout your use of the Services;
• your use of the Services complies with all Applicable Laws; and
• you are not prohibited from using the Services under any applicable law, regulation, court order, or governmental restriction.

Growwr may request information or documentation to verify your eligibility at any time.

3.2 Minimum Age Requirement

The Services are intended solely for individuals who are at least eighteen (18) years of age, or the age of legal majority in their jurisdiction if higher.

By using the Services, you represent and warrant that you satisfy the applicable minimum age requirement.

If Growwr becomes aware that an individual who does not meet the minimum age requirement has created an Account or is using the Services without appropriate legal authorization, Growwr reserves the right to suspend or terminate the Account immediately.

3.3 Business and Organization Accounts

If you register for or use the Services on behalf of a corporation, partnership, nonprofit organization, government agency, educational institution, or any other legal entity (“Organization”), you represent and warrant that:

• you have full authority to bind that Organization to these Terms;
• the Organization has authorized you to access and administer the applicable Account or Workspace;
• all users you invite to the Organization’s Workspace are authorized by the Organization; and
• the Organization accepts responsibility for all activities conducted through its Account, Workspaces, administrators, employees, contractors, recruiters, representatives, and authorized users.

Where an individual accepts these Terms on behalf of an Organization, references to “you” include both the individual and the Organization.

3.4 Employer Eligibility

Organizations using the Services to recruit, evaluate, engage, hire, contract with, or manage Talent represent and warrant that they:

• are legally authorized to operate their business;
• possess all licenses, registrations, permits, or approvals required for their operations where applicable;
• have authority to recruit or engage Talent for available opportunities;
• will comply with all applicable employment, labor, immigration, tax, anti-discrimination, and workplace laws; and
• will not use the Services for unlawful, discriminatory, deceptive, fraudulent, or abusive hiring practices.

Growwr may require Employers to complete identity verification, business verification (KYB), compliance screening, or additional due diligence before accessing certain Services.

Approval of an Employer Account or completion of Growwr’s verification process does not constitute legal certification of the Employer, its business, or its employment practices.

3.5 Talent Eligibility

Individuals seeking employment, freelance engagements, consulting opportunities, internships, contract work, or other professional opportunities through the Services represent and warrant that they:

• are legally permitted to provide the services they offer;
• possess all licenses, certifications, permits, or professional qualifications required for the work they perform where applicable;
• have the legal right to work or provide services in any jurisdiction where they accept engagements;
• own or have the legal right to use and share any resumes, portfolios, work samples, certifications, code, designs, or other materials submitted through the Services; and
• will not misrepresent their identity, qualifications, experience, work history, credentials, or professional achievements.

Completion of Growwr’s verification processes does not exempt Talent from maintaining the accuracy of their profiles or complying with Applicable Law.

3.6 Restricted Persons and Jurisdictions

You may not access or use the Services if:

• you are subject to sanctions administered or enforced by the United States, the United Nations, the European Union, the United Kingdom, or any other applicable governmental authority;
• you are located in, ordinarily resident in, or acting on behalf of a country or territory subject to comprehensive sanctions where providing the Services would violate Applicable Law;
• you are listed on any applicable government denied-party, sanctions, terrorist, or restricted persons list;
• your use of the Services would cause Growwr or its Service Providers to violate Applicable Law; or
• Growwr reasonably determines that providing the Services to you presents an unacceptable legal, regulatory, financial, fraud, security, or reputational risk.

Growwr reserves the right to deny, suspend, or terminate access where required to comply with Applicable Law or regulatory obligations.

3.7 Identity and Verification Requirements

Access to certain Services may require completion of one or more verification processes, including identity verification (KYC), business verification (KYB), document verification, biometric verification where permitted by law, sanctions screening, fraud screening, or other compliance procedures.

You agree to:

• provide accurate verification information;
• cooperate with reasonable verification requests;
• promptly update information that becomes inaccurate or outdated; and
• permit Growwr and its authorized Service Providers to review submitted information for verification and compliance purposes.

Failure to complete required verification procedures may result in limited access to certain Services or suspension of your Account.

Verification requirements may vary depending on your location, account type, regulatory obligations, risk profile, or the specific Services you use.

3.8 Prohibited Eligibility Circumvention

You may not attempt to circumvent Growwr’s eligibility requirements by:

• creating multiple Accounts to avoid restrictions or enforcement actions;
• impersonating another individual or organization;
• providing false, forged, manipulated, or misleading information or documentation;
• using another person’s identity or verification documents;
• creating Accounts on behalf of individuals without authorization;
• concealing your true identity or ownership of an Organization; or
• otherwise attempting to bypass Growwr’s verification, security, fraud prevention, or compliance measures.

Any such conduct may result in immediate suspension or termination of your Account and may be reported to appropriate authorities where required by Applicable Law.

3.9 Growwr’s Right to Determine Eligibility

Growwr reserves the right, at its sole discretion and subject to Applicable Law, to determine whether any individual or Organization is eligible to access or continue using the Services.

Growwr may refuse registration, suspend access, impose additional verification requirements, or terminate Accounts where it reasonably believes that doing so is necessary to:

• protect the security or integrity of the Services;
• prevent fraud, abuse, or unlawful activity;
• comply with legal or regulatory obligations;
• protect Growwr, its users, Service Providers, or business partners; or
• mitigate operational, financial, compliance, cybersecurity, or reputational risks.

Nothing in this Section obligates Growwr to approve, verify, or maintain any Account, and Growwr’s decision regarding eligibility shall not be interpreted as a representation regarding a user’s identity, reliability, financial standing, professional competence, or suitability for any employment, commercial, or contractual relationship.

4.1 Agreement to These Terms

By accessing, browsing, registering for, creating an Account, clicking “Accept,” clicking “Sign Up,” clicking “Continue,” using any part of the Services, or otherwise interacting with Growwr, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and all policies, guidelines, and agreements incorporated by reference.

If you do not agree to these Terms, you must not access or use the Services.

These Terms constitute a legally binding agreement between you and Growwr governing your access to and use of the Services.

4.2 Electronic Acceptance

You acknowledge and agree that your electronic acceptance of these Terms has the same legal force and effect as a handwritten signature.

Your acceptance may be demonstrated through various actions, including but not limited to:

• creating or registering an Account;
• clicking any button indicating acceptance, registration, confirmation, or continuation;
• accessing or using any Growwr Service after these Terms become effective;
• accessing a Workspace or Organization account;
• submitting information for verification;
• initiating or participating in a Project;
• using Growwr AI, Growwr Talent, Growwr Pay, or any related Services; or
• otherwise indicating your acceptance through electronic means.

You agree that electronic records and electronic signatures satisfy any legal requirements requiring written agreements or signatures, to the fullest extent permitted by Applicable Law.

4.3 Acceptance on Behalf of an Organization

If you access or use the Services on behalf of an Employer, company, partnership, nonprofit organization, educational institution, government agency, or any other legal entity, you represent and warrant that:

• you have full legal authority to bind that entity to these Terms;
• you are authorized to create or administer Accounts and Workspaces on behalf of that entity; and
• the entity agrees to be legally bound by these Terms.

If you do not possess such authority, you must not use the Services on behalf of the applicable Organization.

Both you and the Organization may be held responsible for compliance with these Terms.

4.4 Additional Terms

Certain Services, products, enterprise offerings, APIs, beta features, payment services, verification services, or artificial intelligence features may be subject to additional agreements, policies, guidelines, or product-specific terms.

By accessing or using those Services, you agree to be bound by the applicable additional terms.

Unless expressly stated otherwise, any additional terms supplement these Terms. In the event of a direct conflict between these Terms and any product-specific agreement, the product-specific agreement shall govern solely with respect to the applicable Service.

4.5 Continued Use Constitutes Acceptance

Growwr may update, modify, enhance, suspend, discontinue, or introduce new features or Services from time to time.

Where required by Applicable Law, Growwr will provide reasonable notice of material changes to these Terms before they become effective.

Your continued access to or use of the Services after the effective date of updated Terms constitutes your acceptance of those updated Terms.

If you do not agree to the revised Terms, you must discontinue your use of the Services before the updated Terms become effective.

4.6 Compliance with Incorporated Policies

By accepting these Terms, you also agree to comply with all policies, standards, guidelines, and documents incorporated by reference, including, where applicable:

• Privacy Policy;
• Cookie Policy;
• Acceptable Use Policy;
• Employer Terms;
• Talent Terms;
• Growwr AI Terms;
• Growwr Pay Terms;
• Verification Policy;
• Marketplace Policy;
• Data Processing Agreement (where applicable);
• Service Providers and Subprocessors pages; and
• any additional policies or product-specific terms that Growwr publishes from time to time.

These documents form an integral part of your agreement with Growwr and are incorporated into these Terms as though fully set forth herein.

4.7 Responsibility for Reviewing the Terms

You are responsible for reviewing these Terms and any incorporated policies periodically to remain informed of your rights, responsibilities, and obligations when using the Services.

Growwr’s failure to notify you of every non-material modification shall not relieve you of your responsibility to review the current version of these Terms.

4.8 No Use Without Acceptance

You may not access or use any portion of the Services unless you agree to these Terms.

Any access to or use of the Services in violation of these Terms is unauthorized and may result in suspension or termination of your Account, restriction of access, removal of Content, legal action, or any other remedies available to Growwr under these Terms or Applicable Law.

4.9 Entire Agreement

These Terms, together with all documents incorporated by reference and any applicable written agreements executed between you and Growwr, constitute the entire agreement between you and Growwr concerning your access to and use of the Services.

These Terms supersede all prior or contemporaneous oral or written communications, representations, negotiations, understandings, or agreements relating to the same subject matter, except where expressly stated otherwise in a separate written agreement signed by both parties.

5.1 Overview of the Services

Growwr is a technology company that develops and operates software, artificial intelligence, verification, marketplace, workforce management, collaboration, and payment technologies designed to help organizations discover, verify, engage, manage, and compensate professionals.

The Services are intended to facilitate more efficient workforce management by providing technology that assists Employers, Talent, organizations, recruiters, administrators, and other authorized users throughout the hiring and workforce lifecycle.

Growwr continuously develops and improves its Services. As a result, the features, functionality, capabilities, availability, and scope of the Services may change over time.

5.2 Components of the Growwr Platform

The Services may include one or more of the following products, platforms, or technologies:

(a) Growwr AI

Growwr AI is Growwr’s artificial intelligence platform designed to assist users with workforce planning, hiring, candidate sourcing, candidate matching, resume analysis, portfolio review, interview generation, interview analysis, hiring recommendations, workflow automation, workforce insights, content generation, and other AI-powered capabilities.

Growwr AI may generate recommendations, summaries, analyses, rankings, reports, suggested actions, or other AI-generated outputs intended to assist users in making informed decisions.

AI-generated outputs are advisory in nature and should not be relied upon as the sole basis for employment, hiring, contracting, compensation, legal, regulatory, financial, or other business decisions.

(b) Growwr Talent

Growwr Talent is Growwr’s professional talent network through which Employers may discover, evaluate, communicate with, and engage professionals.

Growwr Talent may include professional profiles, resumes, portfolios, certifications, work histories, verification badges, references, skills information, project histories, ratings, reviews, and other professional information made available by users or generated through the Services.

(c) Growwr Pay

Growwr Pay facilitates payment-related workflows between eligible users of the Services through Growwr and its authorized third-party payment providers.

Growwr Pay may support invoicing, payment collection, contractor payments, payroll support, project settlements, financial reporting, tax documentation, payment reconciliation, and related financial workflows.

Unless expressly stated otherwise, Growwr does not operate as a bank, money transmission business, deposit-taking institution, payment card network, or licensed financial institution.

Financial services made available through Growwr Pay may be provided in whole or in part by regulated third-party payment providers.

(d) Professional Verification Services

Growwr offers professional verification services intended to assist Employers in evaluating information provided by Talent and Organizations.

Verification services may include:

• identity verification;
• business verification (KYB);
• employment verification;
• education verification;
• certification verification;
• portfolio verification;
• work history verification;
• compliance screening;
• sanctions screening where applicable;
• fraud detection;
• skills verification; and
• other verification services made available by Growwr.

Verification services are based on the information, documentation, evidence, and third-party data available during the verification process.

Verification does not constitute a warranty, guarantee, certification, endorsement, background investigation, legal opinion, or representation regarding any person’s identity, competence, honesty, integrity, future conduct, work quality, financial responsibility, legal compliance, or suitability for any engagement.

(e) Marketplace Services

Growwr provides an online marketplace through which Employers and Talent may discover one another, communicate, negotiate, enter into professional engagements, collaborate, manage Projects, exchange information, and process eligible payments.

Growwr may facilitate these interactions through software tools, messaging features, AI-powered workflows, Workspaces, and related technologies.

Growwr is not a party to agreements entered into between Employers and Talent unless expressly stated in a separate written agreement.

(f) Workforce Management Services

Growwr may provide tools that assist users in managing Projects, assignments, hiring workflows, onboarding, task management, collaboration, communications, reporting, performance tracking, payment administration, and other workforce-related activities.

These tools are provided solely as software functionality and do not constitute human resources, legal, accounting, tax, employment, or business consulting services.

(g) APIs, Integrations and Enterprise Services

Growwr may provide APIs, integrations, enterprise tools, developer services, automation capabilities, reporting tools, analytics, administrative dashboards, security features, and other technologies that enable customers to integrate Growwr with third-party systems or internal business operations.

Such Services may be subject to additional documentation, technical requirements, or separate agreements.

5.3 Nature of the Services

Growwr provides technology that facilitates professional interactions between users.

Unless expressly agreed otherwise in writing, Growwr does not:

• employ Talent on behalf of Employers;
• act as an employment agency or staffing agency;
• guarantee employment opportunities;
• guarantee that Employers will hire any Talent;
• guarantee that Talent will accept any opportunity;
• guarantee the availability of Projects;
• supervise work performed by Talent;
• manage day-to-day employment relationships between users;
• guarantee payment by Employers;
• guarantee project completion;
• guarantee business success;
• provide legal advice;
• provide tax advice;
• provide accounting advice;
• provide immigration advice;
• provide financial advisory services; or
• provide any regulated professional services requiring governmental licensure unless expressly stated otherwise.

Users remain solely responsible for their hiring decisions, contracting decisions, employment decisions, compensation decisions, tax obligations, regulatory compliance, and business operations.

5.4 Third-Party Services

Certain aspects of the Services rely on third-party infrastructure, software, payment providers, cloud providers, communications providers, verification providers, artificial intelligence providers, analytics providers, identity verification providers, and other Service Providers.

Growwr may add, remove, replace, or change Service Providers at any time as its business evolves.

Your use of certain features may therefore be subject to the availability, functionality, limitations, or terms of those third-party providers.

A current list of Growwr’s Service Providers is maintained in Growwr’s Service Providers documentation.

5.5 Artificial Intelligence Services

Certain features of the Services use artificial intelligence technologies developed by Growwr and trusted third-party AI providers.

Artificial intelligence systems may generate inaccurate, incomplete, inconsistent, biased, or outdated outputs.

Accordingly:

• AI-generated outputs should always be independently reviewed;
• AI recommendations are informational only;
• AI interview reports do not constitute hiring decisions;
• AI candidate rankings do not constitute endorsements;
• AI-generated content should be reviewed before use; and
• users remain solely responsible for all decisions made using AI-generated outputs.

Growwr does not guarantee the accuracy, completeness, reliability, suitability, legality, or fitness of AI-generated outputs for any particular purpose.

5.6 Availability of the Services

Growwr continually develops and improves the Services.

Accordingly, Growwr may:

• introduce new products or features;
• modify existing functionality;
• discontinue Services;
• limit access to certain features;
• introduce beta functionality;
• change pricing;
• update technical requirements;
• perform scheduled or emergency maintenance;
• restrict functionality based on jurisdiction, compliance requirements, or risk considerations; or
• suspend portions of the Services where reasonably necessary to protect Growwr, its users, or the integrity of the platform.

Growwr does not guarantee that any particular Service, feature, integration, AI model, payment method, verification method, or functionality will remain available indefinitely.

5.7 No Guarantee of Outcomes

Growwr provides technology, software, artificial intelligence, verification services, marketplace functionality, and payment infrastructure intended to assist users.

Growwr does not guarantee:

• successful hiring;
• successful recruitment;
• successful matching;
• employment offers;
• project awards;
• project completion;
• continued employment;
• contractor availability;
• Talent performance;
• employer satisfaction;
• revenue generation;
• business success;
• future conduct of any user;
• identity beyond the evidence reviewed during verification;
• payment collection;
• uninterrupted access to the Services; or
• any specific commercial, financial, employment, or operational outcome arising from the use of the Services.

All hiring, employment, contracting, commercial, financial, and operational decisions remain solely the responsibility of the applicable users.

5.8 Reservation of Rights

Growwr reserves all rights not expressly granted under these Terms.

Nothing in these Terms shall be interpreted as requiring Growwr to maintain, continue, develop, or support any specific Service, feature, functionality, product, integration, or technology.

Growwr may improve, replace, suspend, discontinue, or retire any aspect of the Services at any time, subject to Applicable Law and any separate written agreement between Growwr and the applicable customer.

6.1 Account Registration

To access certain features of the Services, you may be required to create a Growwr Account (“Account”). You agree to provide complete, accurate, current, and truthful information during registration and throughout your use of the Services.

You are responsible for ensuring that all information associated with your Account remains accurate, complete, and up to date. Growwr may rely upon the information you provide without independently verifying its accuracy unless otherwise required by Applicable Law or Growwr’s internal compliance procedures.

Growwr reserves the right to refuse any registration, reject any application, or decline to create an Account at its sole discretion, to the extent permitted by Applicable Law.

6.2 Types of Accounts

Growwr may make available different categories of Accounts, including but not limited to:

• Talent Accounts;
• Employer Accounts;
• Organization Accounts;
• Recruiter Accounts;
• Enterprise Accounts;
• Administrator Accounts;
• Partner Accounts;
• Developer Accounts;
• Guest or Limited Access Accounts; and
• any additional account categories Growwr introduces from time to time.

Different account types may have different permissions, features, verification requirements, pricing, eligibility criteria, or contractual obligations.

6.3 Accuracy of Account Information

You represent and warrant that all information you submit to Growwr, including your name, contact details, professional qualifications, business information, identity documents, payment information, resumes, portfolios, certifications, employment history, educational credentials, and any other information provided through the Services is:

• true;
• accurate;
• complete;
• current;
• not misleading; and
• lawfully obtained and submitted.

You agree to promptly update your information whenever it becomes inaccurate or incomplete.

Providing false, misleading, fraudulent, manipulated, forged, or outdated information constitutes a material breach of these Terms.

6.4 Account Security

You are solely responsible for maintaining the confidentiality and security of your Account credentials, including your username, password, authentication methods, API credentials, access tokens, verification codes, and any other security credentials associated with your Account.

You agree to:

• create strong and unique passwords;
• protect your authentication credentials from unauthorized access;
• maintain appropriate security over devices used to access the Services;
• immediately notify Growwr of any suspected or actual unauthorized access to your Account; and
• promptly update compromised credentials.

Growwr shall not be responsible for losses resulting from your failure to maintain appropriate account security.

6.5 Multi-Factor Authentication

Growwr may require multi-factor authentication (“MFA”), biometric authentication, device verification, one-time passwords, passkeys, hardware security keys, or other authentication methods for some or all users.

You agree to comply with Growwr’s authentication requirements as a condition of accessing certain Services.

Growwr may modify authentication requirements at any time to improve security, prevent fraud, or comply with Applicable Law.

6.6 Authorized Users

Organizations may authorize employees, contractors, recruiters, administrators, or other individuals to access a Workspace or Organization Account.

The Organization is solely responsible for:

• managing user permissions;
• granting and revoking access;
• ensuring authorized users comply with these Terms;
• monitoring Workspace activity; and
• safeguarding Organization credentials.

Growwr may rely upon instructions received from individuals reasonably believed to be authorized representatives of an Organization.

Growwr shall not be liable for disputes concerning internal authorization, permission levels, or administrative authority within an Organization.

6.7 Account Ownership

Individual Accounts are personal to the registered user unless expressly designated as an Organization Account.

Organization Accounts are owned by the applicable Organization and not by any individual employee, contractor, administrator, or representative.

Upon termination of employment or authorization, Growwr may transfer administrative control of an Organization Account or Workspace to another authorized representative designated by the Organization.

Growwr reserves the right to determine Account ownership where ownership is disputed.

6.8 One Account Per User

Unless expressly authorized by Growwr, you may not:

• create multiple Accounts to avoid restrictions;
• create Accounts using false identities;
• create duplicate Accounts;
• impersonate another person or Organization;
• create Accounts on behalf of another person without authorization; or
• transfer your Account to another individual or entity.

Growwr may merge, suspend, or permanently remove duplicate or unauthorized Accounts.

6.9 Identity Verification

Certain Services require identity verification, business verification, compliance screening, or additional due diligence before access is granted.

Growwr may request:

• government-issued identification;
• business registration documents;
• tax information;
• proof of address;
• proof of employment;
• professional certifications;
• payment verification;
• sanctions screening information;
• biometric verification where permitted by Applicable Law; or
• other information reasonably necessary to verify your identity or eligibility.

Failure to complete required verification may result in limited access, delayed onboarding, suspension, or termination of your Account.

Completion of verification does not constitute a guarantee, endorsement, or certification of your identity, qualifications, honesty, future conduct, legal compliance, or suitability for any engagement.

6.10 Account Monitoring

To protect the integrity, security, and reliability of the Services, Growwr may monitor Account activity for purposes including:

• fraud prevention;
• abuse detection;
• cybersecurity;
• compliance;
• system administration;
• quality assurance;
• technical support;
• dispute resolution;
• risk management; and
• improving the Services.

Such monitoring shall be conducted in accordance with Applicable Law and Growwr’s Privacy Policy.

6.11 Unauthorized Access

You must immediately notify Growwr if you become aware of:

• unauthorized access to your Account;
• unauthorized disclosure of credentials;
• suspected fraud;
• identity theft;
• security incidents affecting your Account; or
• any other activity that may compromise the security of the Services.

Growwr reserves the right to suspend access while investigating suspected security incidents.

6.12 Suspension and Restrictions

Growwr may temporarily suspend, restrict, or limit access to an Account where Growwr reasonably believes such action is necessary to:

• protect the security of the Services;
• investigate suspected fraud;
• comply with Applicable Law;
• comply with requests from regulatory authorities;
• enforce these Terms;
• protect other users;
• investigate abuse;
• prevent unauthorized access;
• mitigate cybersecurity risks;
• conduct compliance reviews; or
• protect Growwr’s legitimate business interests.

Where reasonably practicable, Growwr will notify affected users of a suspension unless doing so would compromise security, violate Applicable Law, interfere with an investigation, or increase the risk of fraud or harm.

6.13 Account Closure

You may request closure of your Account at any time through the Services or by contacting Growwr.

Growwr may retain certain information following Account closure where necessary to:

• comply with Applicable Law;
• satisfy tax or accounting obligations;
• complete ongoing Projects;
• process outstanding payments;
• investigate fraud;
• resolve disputes;
• enforce these Terms;
• protect the security of the Services; or
• comply with legal preservation obligations.

Closure of an Account does not automatically terminate outstanding contractual obligations, payment obligations, confidentiality obligations, intellectual property rights, indemnification obligations, dispute resolution provisions, or any provisions that by their nature survive termination.

6.14 No Ownership Interest

Creating an Account does not grant you any ownership interest in Growwr, the Services, any Workspace, any verification status, any Verification Badge, usernames, domain names, AI models, algorithms, platform data, system-generated information, or any other Growwr intellectual property.

Growwr reserves the right to reclaim usernames, remove inactive Accounts, modify account identifiers, or reassign Workspace administration where reasonably necessary for operational, legal, security, or business purposes.

6.15 Reservation of Rights

Growwr reserves the right to refuse, suspend, restrict, limit, verify, investigate, modify, recover, merge, deactivate, or terminate any Account where Growwr reasonably determines that such action is necessary to:

• protect the Services;
• comply with Applicable Law;
• prevent fraud or abuse;
• enforce these Terms;
• protect Growwr, its users, or Service Providers;
• maintain platform integrity; or
• safeguard the security and reliability of the Services.

Nothing in this Section obligates Growwr to approve, maintain, or continue any Account, and Growwr’s decision regarding account access shall not be interpreted as an endorsement of any individual, Organization, or business.

7.1 Overview

To promote trust, transparency, security, and integrity across the Services, Growwr may offer identity verification, business verification, professional verification, compliance screening, fraud detection, and other verification services (collectively, the “Verification Services”).

Verification Services are intended to assist users in making more informed decisions by reviewing certain information and evidence submitted by users or obtained from authorized third-party sources.

Verification Services are designed to improve trust within the Growwr ecosystem but do not eliminate risk, replace independent due diligence, or guarantee the identity, qualifications, conduct, competence, reliability, or future performance of any individual or Organization.

Growwr reserves the right to determine, at its sole discretion and in accordance with Applicable Law, the scope, methods, requirements, and availability of Verification Services.

7.2 Verification Categories

Depending on the Services used, Growwr may perform one or more of the following verification activities:

Identity Verification (KYC)

Verification of an individual’s identity using government-issued identification, biometric verification where permitted by Applicable Law, photographs, liveness detection, identity databases, or other verification technologies.

Business Verification (KYB)

Verification of business entities, legal registrations, incorporation documents, beneficial ownership information, regulatory registrations, tax information, and other business-related records.

Professional Verification

Verification of resumes, employment history, professional experience, educational qualifications, certifications, portfolios, projects, technical skills, licenses, references, publications, work samples, and other professional credentials.

Portfolio Verification

Review of work samples, repositories, design portfolios, published projects, websites, applications, research, technical contributions, creative works, and other materials submitted by users.

Portfolio verification may include review of publicly available information, metadata, repositories, project documentation, references, demonstrations, or other supporting evidence.

Skills Verification

Assessment or evaluation of technical, professional, or occupational skills using AI systems, interviews, practical exercises, assessments, certifications, work history, project evidence, third-party data, or other evaluation methods.

Compliance Screening

Compliance-related reviews, including sanctions screening, politically exposed person (PEP) screening where applicable, fraud screening, anti-money laundering (AML) checks where required, watchlist screening, and other legally required compliance measures.

Ongoing Verification

Growwr may periodically update, repeat, supplement, or revoke verification based on newly available information, regulatory requirements, fraud detection, user reports, or other circumstances.

Verification is not necessarily permanent and may change over time.

7.3 Information Required for Verification

To complete Verification Services, Growwr may request information including, but not limited to:

• government-issued identification;
• passport or national identity documents;
• driver’s licenses;
• business registration documents;
• proof of address;
• tax information;
• educational records;
• professional certifications;
• resumes or curricula vitae;
• employment records;
• portfolios;
• work samples;
• project documentation;
• references;
• publicly available professional information;
• payment verification information;
• photographs or video verification;
• biometric information where permitted by Applicable Law; and
• any other information reasonably necessary to complete verification.

You agree to provide accurate, current, complete, and authentic information throughout the verification process.

7.4 Third-Party Verification Providers

Growwr may use trusted third-party Service Providers to perform or support Verification Services.

These providers may assist with:

• identity verification;
• document authentication;
• fraud detection;
• sanctions screening;
• business verification;
• biometric verification;
• public records searches;
• compliance screening; and
• other verification-related activities.

You acknowledge and agree that Growwr may securely share information necessary to perform Verification Services with authorized Service Providers in accordance with our Privacy Policy and applicable data protection laws.

7.5 Verification Badges and Status

Growwr may assign Verification Badges, trust indicators, verification statuses, scores, or other designations to users who complete certain verification processes.

Verification Badges are intended solely to indicate that specified verification steps have been completed in accordance with Growwr’s verification procedures.

Verification Badges:

• do not constitute professional certification;
• do not constitute governmental approval;
• do not constitute legal accreditation;
• do not constitute an employment recommendation;
• do not guarantee identity;
• do not guarantee qualifications;
• do not guarantee competence;
• do not guarantee honesty;
• do not guarantee reliability;
• do not guarantee future conduct;
• do not guarantee future performance; and
• do not guarantee suitability for any employment, contractual, commercial, or business relationship.

Growwr reserves the right to suspend, revoke, modify, or remove any Verification Badge at any time where appropriate.

7.6 User Responsibilities During Verification

You agree to:

• provide only truthful, complete, and authentic information;
• cooperate with reasonable verification requests;
• promptly update information that becomes inaccurate;
• promptly notify Growwr of material changes affecting previously verified information;
• refrain from submitting forged, altered, manipulated, misleading, or fraudulent documents;
• comply with all verification requirements established by Growwr; and
• maintain the ongoing accuracy of your profile and credentials.

Failure to comply may result in delayed verification, suspension, revocation of verification status, restriction of Services, or termination of your Account.

7.7 No Guarantee of Verification Outcomes

Verification reflects Growwr’s assessment of the information, documentation, evidence, and data available at the time verification is performed.

Verification does not constitute a guarantee, warranty, representation, insurance, certification, endorsement, or promise regarding:

• identity;
• honesty;
• integrity;
• competence;
• professional ability;
• work quality;
• future conduct;
• future performance;
• criminal history;
• financial responsibility;
• legal compliance;
• ownership of intellectual property;
• authenticity of information beyond the evidence reviewed;
• employment suitability; or
• suitability for any Project, role, contract, or engagement.

Verification is not a substitute for independent due diligence.

Users remain solely responsible for evaluating whether another user is appropriate for any employment, contractual, financial, or commercial relationship.

7.8 Employer Responsibilities

Employers remain solely responsible for:

• interviewing candidates;
• conducting any desired background investigations;
• performing reference checks;
• verifying qualifications beyond Growwr’s Verification Services where appropriate;
• determining employment suitability;
• assessing legal eligibility to work;
• complying with employment, labor, immigration, tax, and regulatory requirements; and
• making all hiring and contracting decisions.

Growwr’s Verification Services are intended to assist Employers and shall not replace their independent judgment or legal obligations.

7.9 Fraud and Misrepresentation

Growwr prohibits fraudulent or deceptive conduct relating to Verification Services.

Without limitation, users may not:

• submit forged documents;
• impersonate another individual or Organization;
• create fake identities;
• falsify employment history;
• falsify educational records;
• submit fraudulent certifications;
• manipulate portfolios;
• misrepresent project ownership;
• create misleading AI-generated evidence;
• use another person’s verification documents; or
• otherwise attempt to deceive Growwr or other users.

Growwr may suspend, terminate, report, investigate, or permanently prohibit users engaged in fraudulent conduct.

Where required or permitted by Applicable Law, Growwr may cooperate with law enforcement or regulatory authorities.

7.10 Revocation of Verification

Growwr may suspend, revoke, modify, or withdraw any verification status, Verification Badge, or trust designation at any time where Growwr reasonably determines that:

• previously verified information is inaccurate;
• fraud is suspected;
• supporting documentation is no longer valid;
• information becomes outdated;
• additional evidence contradicts previous findings;
• regulatory obligations require action;
• security concerns arise; or
• continued verification would undermine the integrity of the Services.

Growwr has no obligation to maintain verification indefinitely.

7.11 Limitation of Verification Services

Verification Services are provided on an “as available” and “as assessed” basis.

Because verification depends upon information provided by users, third parties, public records, technology providers, governmental authorities, educational institutions, employers, and other external sources, Growwr cannot guarantee that all information is complete, accurate, current, or free from error.

Verification reflects only the information reasonably available during the verification process and should not be interpreted as a guarantee of future events or undiscovered facts.

7.12 Reservation of Rights

Growwr reserves the right to modify, expand, reduce, suspend, discontinue, or redesign any Verification Service, methodology, verification criteria, scoring model, verification technology, or evidence requirements at any time.

Nothing in these Terms obligates Growwr to verify every user, perform any particular verification procedure, or issue a Verification Badge.

The existence or absence of verification does not, by itself, determine a user’s suitability, trustworthiness, or eligibility for any opportunity.

8.1 Overview

Growwr AI is Growwr’s proprietary artificial intelligence platform designed to assist Employers, Talent, Organizations, recruiters, administrators, and other authorized users throughout the workforce lifecycle.

Growwr AI combines proprietary technologies with trusted third-party artificial intelligence models, machine learning systems, automation technologies, and related computational tools to deliver intelligent features across the Growwr platform.

Growwr AI is intended to enhance productivity, improve hiring efficiency, streamline workforce management, and support better-informed decision-making. It is designed to assist—not replace—human judgment.

Growwr may introduce, modify, enhance, replace, suspend, or discontinue AI-powered features at any time in accordance with these Terms.

8.2 AI-Powered Features

Depending on the Services you use, Growwr AI may provide one or more of the following capabilities:

• conversational hiring assistance;
• hiring mission creation;
• workforce planning;
• job description generation;
• job requirement analysis;
• resume and CV analysis;
• portfolio analysis;
• skills extraction;
• professional profile analysis;
• candidate sourcing;
• candidate matching;
• candidate ranking;
• interview question generation;
• AI-powered interviews;
• interview analysis;
• interview summaries;
• hiring recommendations;
• hiring insights;
• talent discovery;
• workforce analytics;
• communication assistance;
• document summarization;
• content generation;
• workflow automation;
• knowledge retrieval;
• translation;
• compliance assistance;
• reporting;
• administrative assistance; and
• any additional AI-powered functionality introduced by Growwr.

The availability of AI features may vary by product, subscription plan, jurisdiction, regulatory requirements, or account type.

8.3 AI-Generated Outputs

Growwr AI may generate responses, recommendations, reports, summaries, rankings, analyses, predictions, scores, interview evaluations, suggested actions, communications, or other AI-generated content (“AI Outputs”).

AI Outputs are generated algorithmically using available information and should be regarded as informational tools intended to assist users.

AI Outputs do not constitute:

• legal advice;
• employment advice;
• recruitment advice;
• financial advice;
• accounting advice;
• tax advice;
• immigration advice;
• medical advice;
• regulatory advice;
• professional certification; or
• guarantees of any outcome.

Users remain solely responsible for evaluating AI Outputs before relying on them.

8.4 Human Decision-Making

Growwr AI assists users in making workforce-related decisions.

Growwr AI does not make employment decisions, contracting decisions, compensation decisions, promotion decisions, disciplinary decisions, termination decisions, or any other legally significant decisions on behalf of users.

All hiring, contracting, employment, compensation, promotion, disciplinary, compliance, and business decisions remain solely the responsibility of the applicable Employer or Organization.

Users should not rely exclusively on AI Outputs when making decisions affecting individuals.

8.5 Limitations of Artificial Intelligence

Artificial intelligence technologies are probabilistic systems and may produce inaccurate, incomplete, outdated, inconsistent, biased, unexpected, or misleading outputs.

Accordingly, Growwr does not warrant that AI Outputs will:

• be accurate;
• be complete;
• be error-free;
• be unbiased;
• be current;
• be suitable for a particular purpose;
• comply with every legal or regulatory requirement;
• reflect all available information; or
• produce any particular commercial, employment, or operational outcome.

Users acknowledge these limitations and agree to independently evaluate all AI Outputs before relying upon them.

8.6 Training Data and AI Models

Growwr AI may rely upon:

• proprietary Growwr technologies;
• proprietary algorithms;
• machine learning systems;
• statistical models;
• retrieval systems;
• knowledge systems;
• third-party foundation models;
• publicly available information;
• customer-provided information;
• user prompts;
• user-uploaded Content; and
• other lawful sources of information.

Growwr may update, replace, fine-tune, or modify the AI technologies used to provide the Services without prior notice.

8.7 Third-Party Artificial Intelligence Providers

Certain AI capabilities are powered or supported by trusted third-party providers.

Accordingly:

• certain information submitted to Growwr AI may be securely processed by authorized third-party AI providers;
• Growwr may change AI providers over time;
• different AI models may produce different results;
• AI functionality may depend upon third-party availability.

Growwr’s current AI providers are identified in its Service Providers documentation, which may be updated from time to time.

8.8 User Responsibilities

When using Growwr AI, you agree to:

• review AI Outputs before relying upon them;
• verify material information independently where appropriate;
• exercise independent professional judgment;
• comply with Applicable Law;
• avoid using AI Outputs for unlawful purposes;
• avoid submitting unlawful or unauthorized Content;
• avoid attempting to manipulate AI systems through malicious prompts or deceptive inputs;
• protect confidential information when interacting with AI features; and
• ensure that your use of AI complies with your contractual, professional, and regulatory obligations.

You remain solely responsible for all decisions, actions, and outcomes resulting from your use of Growwr AI.

8.9 Prohibited Uses of Growwr AI

You may not use Growwr AI to:

• violate Applicable Law;
• infringe the rights of others;
• generate fraudulent, deceptive, defamatory, abusive, or unlawful content;
• create fake identities, resumes, portfolios, references, certifications, or employment records;
• impersonate another individual or Organization;
• develop malware or facilitate cybercrime;
• generate discriminatory hiring practices;
• circumvent Growwr’s security systems;
• attempt to discover confidential algorithms or model parameters;
• reverse engineer AI systems except where prohibited by Applicable Law;
• scrape, harvest, or systematically extract AI Outputs at scale without authorization;
• use Growwr AI to build or train competing artificial intelligence models;
• misuse automated systems in a manner that disrupts the Services; or
• otherwise use Growwr AI in a manner inconsistent with these Terms or Applicable Law.

Growwr reserves the right to suspend or terminate access to AI Services for violations of this Section.

8.10 Intellectual Property in AI Services

Growwr and its licensors retain all right, title, and interest in and to Growwr AI, including its software, algorithms, models, prompts, workflows, interfaces, training methodologies, retrieval systems, datasets (where owned by Growwr), documentation, and all related Intellectual Property Rights.

Except as expressly permitted under these Terms, no license is granted to copy, modify, reproduce, reverse engineer, decompile, distribute, sublicense, create derivative works from, or otherwise exploit Growwr AI.

Nothing in these Terms transfers ownership of Growwr AI or its underlying technologies to any user.

8.11 AI Availability

Growwr AI is provided on an “as available” and “as updated” basis.

Growwr does not guarantee uninterrupted availability of any AI model, AI feature, third-party model, or AI capability.

Growwr may:

• introduce new AI models;
• retire existing AI models;
• modify prompts or workflows;
• update model providers;
• suspend AI functionality;
• introduce beta AI features; or
• limit AI functionality where required by law, regulation, security, or operational considerations.

8.12 Reservation of Rights

Growwr reserves the right to modify, improve, suspend, discontinue, or replace any aspect of Growwr AI at any time.

Growwr may establish usage limits, rate limits, subscription limits, geographic restrictions, feature availability restrictions, or eligibility requirements for AI Services.

Nothing in these Terms shall be interpreted as guaranteeing the continued availability of any particular AI capability or model.

8.13 No Warranty Regarding AI Outputs

To the fullest extent permitted by Applicable Law, Growwr disclaims all warranties, representations, and guarantees relating to AI Outputs.

Without limitation, Growwr does not warrant that AI Outputs will:

• be factually accurate;
• identify the best candidate;
• predict future performance;
• eliminate hiring risk;
• satisfy regulatory requirements;
• detect every instance of fraud;
• replace professional judgment;
• prevent bias;
• achieve business objectives; or
• meet your particular expectations.

Growwr AI is intended to support human decision-making, not replace it.

Users assume all responsibility for decisions made using AI Outputs.

8.14 Feedback and Improvement

If you voluntarily provide feedback, suggestions, ratings, evaluations, or other comments regarding Growwr AI, you grant Growwr the right to use such feedback to improve, develop, test, enhance, and refine its AI Services without compensation to you.

Nothing in this Section grants Growwr ownership of your Confidential Information or personal data beyond the rights otherwise granted under these Terms and the applicable Privacy Policy.

9.1 Overview

Growwr operates an online marketplace that enables Employers, Talent, Organizations, recruiters, and other authorized users to discover one another, communicate, negotiate, enter into professional engagements, collaborate on Projects, and, where applicable, process payments through the Services.

The marketplace is intended to facilitate professional opportunities in a secure, transparent, and efficient manner.

Growwr provides the technology that enables these interactions but, unless expressly agreed otherwise in writing, is not a party to contracts entered into between Employers and Talent.

9.2 Marketplace Conduct

All users must use the marketplace honestly, professionally, and in good faith.

When using the marketplace, you agree to:

• provide accurate and truthful information;
• communicate respectfully and professionally;
• honor commitments made through the Services;
• comply with all Applicable Laws;
• respect the rights of other users;
• avoid deceptive or misleading practices;
• cooperate during Projects in good faith; and
• promptly report suspected fraud, abuse, or violations of these Terms.

Users remain solely responsible for their communications, negotiations, agreements, and conduct within the marketplace.

9.3 Independent Relationships

Growwr does not employ Talent on behalf of Employers and does not employ Employers.

Except where expressly stated in a separate written agreement:

• Growwr is not an employer;
• Growwr is not a staffing agency;
• Growwr is not a labor provider;
• Growwr is not a recruiter acting on behalf of either party;
• Growwr is not a payroll employer;
• Growwr is not a joint employer;
• Growwr is not an agent of either Employers or Talent; and
• Growwr is not responsible for supervising work performed under engagements facilitated through the marketplace.

Each Employer and Talent is solely responsible for determining the legal nature of their relationship and complying with all applicable employment, labor, immigration, tax, social security, benefits, payroll, and regulatory obligations.

9.4 Independent Decision-Making

Employers are solely responsible for:

• identifying candidates;
• interviewing Talent;
• evaluating qualifications;
• conducting additional due diligence where appropriate;
• determining hiring suitability;
• negotiating engagement terms;
• making hiring decisions; and
• managing employment or contractor relationships.

Talent are solely responsible for determining whether to accept, reject, negotiate, or terminate opportunities presented through the marketplace.

Growwr does not guarantee that any Employer will hire any Talent or that any Talent will accept any opportunity.

9.5 Marketplace Integrity

To preserve the integrity of the marketplace, users must not engage in conduct that interferes with the fair operation of the Services.

Without limitation, users may not:

• manipulate search rankings or recommendation systems;
• create fake job postings;
• submit fraudulent applications;
• artificially inflate ratings or reviews;
• create fake Accounts;
• impersonate another individual or Organization;
• manipulate verification processes;
• coordinate fraudulent activity;
• misuse AI-generated content to deceive users;
• solicit unlawful transactions; or
• engage in conduct that undermines trust within the marketplace.

Growwr reserves the right to investigate and take appropriate action against conduct that compromises marketplace integrity.

9.6 Off-Platform Circumvention

The Growwr marketplace is made available through significant investments in technology, artificial intelligence, verification systems, customer support, security, and marketplace operations.

Accordingly, users may not intentionally circumvent the marketplace for the purpose of avoiding Growwr’s fees or other obligations.

Without Growwr’s prior written consent, Employers and Talent who first identify, communicate with, interview, negotiate with, or otherwise establish a professional relationship through the Services may not knowingly:

• complete Projects outside the Services for the purpose of avoiding marketplace fees;
• request or encourage another user to move an engagement off-platform to avoid applicable fees;
• provide or request payment outside Growwr where Growwr Pay is required for the applicable engagement;
• exchange payment instructions for the purpose of bypassing the Services; or
• otherwise take actions intended to circumvent Growwr’s business model.

Nothing in this Section prohibits users from communicating outside the Services where expressly permitted by Growwr or required by Applicable Law, provided such communications are not intended to evade contractual or payment obligations owed to Growwr.

Growwr reserves the right to charge applicable fees, suspend Accounts, terminate access to the Services, or pursue other legal remedies where it reasonably determines that users have intentionally circumvented the marketplace.

9.7 Projects and Engagements

Employers and Talent are solely responsible for negotiating and agreeing upon the terms of any Project or engagement, including:

• scope of work;
• deliverables;
• timelines;
• pricing;
• payment terms;
• acceptance criteria;
• confidentiality obligations;
• intellectual property ownership; and
• any additional contractual terms.

Growwr does not review, negotiate, draft, or guarantee the terms of agreements entered into between users unless expressly agreed in writing.

9.8 Payments Through the Marketplace

Where Growwr Pay is made available or required for an engagement, users agree to comply with the applicable Growwr Pay Terms.

Growwr may establish payment workflows, escrow arrangements, milestone payments, invoicing procedures, payout schedules, or dispute resolution processes for marketplace transactions.

Processing payments through Growwr does not make Growwr a party to the underlying agreement between Employers and Talent.

9.9 Ratings, Reviews, and Reputation

Following the completion of a Project or engagement, Growwr may allow users to submit ratings, reviews, endorsements, or feedback.

Users agree that ratings and reviews:

• should be truthful;
• should reflect genuine experiences;
• must not be misleading or defamatory;
• must not be manipulated through incentives or coercion; and
• remain subject to Growwr’s moderation policies.

Growwr reserves the right, but not the obligation, to review, remove, edit, or decline to publish ratings or reviews that violate these Terms, Applicable Law, or Growwr’s policies.

The presence or absence of ratings, reviews, endorsements, or verification indicators should not be interpreted as a guarantee of future performance or reliability.

9.10 Disputes Between Users

Growwr is not responsible for resolving disputes arising between Employers and Talent regarding:

• performance of work;
• quality of deliverables;
• contractual interpretation;
• payment disputes;
• employment classification;
• project scope;
• intellectual property ownership; or
• any other disagreement arising from a relationship between users.

Growwr may, at its sole discretion, provide tools, workflows, or voluntary assistance intended to facilitate communication or dispute resolution. Any such assistance is provided as a convenience and does not create an obligation for Growwr to investigate, adjudicate, or resolve disputes.

9.11 Marketplace Availability

Growwr may modify, suspend, restrict, or discontinue any marketplace feature at any time, including:

• job postings;
• talent discovery;
• messaging;
• AI matching;
• Workspaces;
• payment workflows;
• verification features;
• recommendation systems; or
• collaboration tools.

Growwr does not guarantee the continued availability of any marketplace functionality.

9.12 Reservation of Rights

To protect the security, integrity, and reputation of the marketplace, Growwr reserves the right to:

• investigate suspected misconduct;
• remove or decline listings, Projects, profiles, or Content;
• suspend or terminate Accounts;
• revoke verification status;
• restrict marketplace access;
• recover unpaid marketplace fees where permitted by law;
• cooperate with law enforcement or regulatory authorities where required or permitted by Applicable Law; and
• take any other action reasonably necessary to enforce these Terms or protect the Services and their users.

Nothing in this Section obligates Growwr to monitor every interaction or to intervene in every dispute or transaction conducted through the marketplace.

10.1 General Responsibilities

Employers are solely responsible for their activities, decisions, communications, and conduct when using the Services.

By using the Services as an Employer, you agree to use the Services lawfully, responsibly, professionally, and in good faith.

You are responsible for ensuring that your use of the Services complies with these Terms, Applicable Law, and any contractual obligations you owe to third parties.

10.2 Accuracy of Information

You agree that all information you submit through the Services, including but not limited to:

• organization information;
• job postings;
• project descriptions;
• hiring requirements;
• compensation information;
• workplace policies;
• employment classifications;
• contact information;
• payment information; and
• communications with Talent,

shall be accurate, complete, current, truthful, and not misleading.

You must promptly update any information that becomes inaccurate or materially changes.

10.3 Hiring Decisions

Employers are solely responsible for all hiring, recruitment, engagement, promotion, compensation, disciplinary, and termination decisions.

Growwr provides technology, verification tools, AI-powered features, and marketplace functionality to support decision-making but does not make employment or contracting decisions on behalf of Employers.

Employers must exercise independent judgment when evaluating Talent and should not rely exclusively on AI-generated outputs, Verification Services, ratings, reviews, or other information available through the Services.

10.4 Compliance with Employment and Labor Laws

Employers are solely responsible for complying with all Applicable Laws relating to:

• employment;
• labor;
• wages and working conditions;
• independent contractor classification;
• equal employment opportunity;
• anti-discrimination;
• workplace health and safety;
• immigration and work authorization;
• payroll;
• employee benefits;
• tax withholding;
• social security contributions;
• pensions;
• collective bargaining obligations; and
• any other employment-related legal requirements.

Growwr does not provide legal, tax, payroll, human resources, or employment compliance advice.

10.5 Due Diligence

Although Growwr may provide Verification Services and AI-assisted hiring tools, Employers remain solely responsible for conducting any additional due diligence they consider appropriate before engaging Talent.

Such due diligence may include:

• interviews;
• reference checks;
• technical assessments;
• background investigations where legally permitted;
• credential verification;
• portfolio review;
• employment eligibility verification; and
• any other evaluations deemed necessary by the Employer.

Verification through Growwr does not eliminate the need for independent judgment.

10.6 Job Postings and Opportunities

Employers are responsible for ensuring that all job postings, Projects, internships, freelance opportunities, and other opportunities published through the Services:

• are lawful;
• accurately describe the work to be performed;
• contain truthful compensation information where applicable;
• do not discriminate in violation of Applicable Law;
• do not contain misleading or deceptive information;
• do not infringe third-party rights; and
• comply with these Terms and Growwr’s policies.

Growwr reserves the right, but not the obligation, to remove, edit, restrict, or reject postings that violate these Terms or Applicable Law.

10.7 Payments

Employers are solely responsible for paying Talent in accordance with the applicable agreement between the parties.

Where Growwr Pay is used, Employers agree to comply with all applicable payment procedures, payment timelines, verification requirements, and the Growwr Pay Terms.

Unless expressly stated otherwise in writing, Growwr does not guarantee payment obligations owed by Employers or Talent.

10.8 Confidential Information

Employers may receive confidential, proprietary, or commercially sensitive information from Talent through the Services.

Employers agree to:

• protect such information using reasonable administrative, technical, and organizational safeguards;
• use confidential information solely for legitimate business purposes;
• restrict access to individuals with a legitimate need to know; and
• comply with any confidentiality obligations agreed between the parties.

Nothing in this Section limits additional confidentiality obligations established by separate agreements.

10.9 Intellectual Property

Employers are responsible for ensuring that any materials, documents, software, content, specifications, trademarks, or other information they upload or provide through the Services:

• are lawfully owned or licensed;
• do not infringe Intellectual Property Rights;
• may legally be shared with Talent; and
• comply with Applicable Law.

Unless otherwise agreed between the parties, Growwr does not determine ownership of intellectual property created during Projects or engagements.

10.10 Fair and Respectful Conduct

Employers must treat all Talent with professionalism, fairness, dignity, and respect.

Employers may not:

• engage in harassment;
• discriminate unlawfully;
• threaten or intimidate users;
• exploit Talent;
• request unlawful services;
• encourage fraudulent conduct;
• retaliate against users for exercising legal rights; or
• otherwise engage in abusive or inappropriate conduct.

Growwr reserves the right to investigate and take appropriate action in response to violations of this Section.

10.11 Workplace Safety and Legal Compliance

Employers remain solely responsible for providing a safe, lawful, and compliant working environment where required by Applicable Law.

Where engagements involve in-person work, Employers are responsible for complying with all applicable workplace safety, occupational health, and regulatory requirements.

Growwr does not inspect workplaces or certify workplace safety.

10.12 Records and Documentation

Employers are responsible for maintaining records necessary to comply with Applicable Law, including where applicable:

• employment records;
• contractor agreements;
• payment records;
• tax documentation;
• payroll records;
• immigration documentation;
• onboarding documentation; and
• any other legally required records.

Growwr’s records should not be relied upon as the Employer’s sole legal recordkeeping system.

10.13 Cooperation with Growwr

Employers agree to cooperate with Growwr in connection with:

• verification requests;
• compliance reviews;
• fraud investigations;
• security incidents;
• payment disputes involving Growwr Pay;
• law enforcement requests where required by Applicable Law; and
• enforcement of these Terms.

Failure to reasonably cooperate may result in suspension or termination of access to the Services.

10.14 No Circumvention

Employers shall not use the Services to identify, contact, recruit, or engage Talent for the purpose of intentionally avoiding Growwr’s marketplace fees or contractual obligations.

Employers shall not encourage, request, or require Talent to move Projects, negotiations, communications, or payments off the Growwr platform where doing so is intended to circumvent Growwr’s marketplace, payment services, or applicable fees.

Violation of this Section may result in the assessment of applicable fees, suspension or termination of the Employer’s Account, and any other remedies available to Growwr under these Terms or Applicable Law.

10.15 Responsibility for Authorized Users

Where an Employer provides access to the Services through an Organization Account or Workspace, the Employer is responsible for the acts and omissions of its employees, administrators, contractors, recruiters, agents, and other authorized users.

The Employer shall ensure that all authorized users comply with these Terms and remains liable for any misuse of the Services by such users.

10.16 Indemnification for Employer Conduct

Without limiting the indemnification obligations set forth elsewhere in these Terms, Employers are responsible for any claims, liabilities, losses, damages, fines, penalties, costs, or expenses arising from:

• their hiring or employment decisions;
• their contractual relationships with Talent;
• violations of employment, labor, tax, immigration, or workplace laws;
• inaccurate or misleading information provided through the Services;
• infringement of third-party rights;
• misuse of the Services; or
• any breach of these Terms.

10.17 Reservation of Rights

Growwr reserves the right to suspend, restrict, remove, or terminate an Employer’s access to the Services where Growwr reasonably determines that such action is necessary to:

• protect the integrity of the Services;
• enforce these Terms;
• prevent fraud or abuse;
• comply with Applicable Law;
• protect other users;
• safeguard Growwr’s business interests; or
• maintain the security and trust of the Growwr platform.

Nothing in this Section obligates Growwr to monitor every Employer, Project, communication, or hiring decision.

11.1 General Responsibilities

Talent are solely responsible for their activities, decisions, communications, and conduct when using the Services.

By using the Services as Talent, you agree to use the Services lawfully, professionally, ethically, and in good faith.

You are responsible for ensuring that your use of the Services complies with these Terms, Applicable Law, and any contractual obligations you owe to Employers, clients, third parties, or regulatory authorities.

11.2 Accuracy of Profile and Information

You agree that all information you submit through the Services, including but not limited to:

• your name and contact information;
• resumes or curricula vitae;
• employment history;
• educational qualifications;
• certifications and licenses;
• professional skills;
• portfolios and work samples;
• project experience;
• references;
• verification documents;
• payment information; and
• communications with Employers,

shall be accurate, complete, current, truthful, and not misleading.

You must promptly update your profile and any information that becomes inaccurate, outdated, or incomplete.

Submitting false, misleading, manipulated, forged, or fraudulent information constitutes a material breach of these Terms.

11.3 Professional Conduct

Talent shall conduct themselves professionally in all interactions through the Services.

You agree to:

• communicate respectfully and honestly;
• perform work in good faith;
• honor commitments accepted through the Services;
• maintain professional standards appropriate to your field;
• cooperate reasonably with Employers during Projects; and
• avoid conduct that could damage the integrity of the Growwr marketplace.

Nothing in this Section guarantees that Talent will receive Projects, employment opportunities, or favorable ratings.

11.4 Independent Contractor and Employment Status

Unless expressly agreed otherwise between the applicable parties, Talent are solely responsible for determining their legal relationship with Employers.

Growwr does not determine whether Talent are employees, independent contractors, consultants, freelancers, or service providers.

Talent are responsible for complying with all Applicable Laws relating to their classification, tax obligations, business registrations, licensing requirements, social security contributions, insurance, pensions, and any other legal obligations arising from their work.

Growwr does not provide legal, tax, accounting, payroll, or employment advice regarding worker classification.

11.5 Performance of Services

Talent are solely responsible for:

• the quality of their work;
• the accuracy of deliverables;
• meeting agreed deadlines;
• fulfilling contractual obligations;
• complying with project requirements;
• obtaining any necessary licenses or certifications;
• maintaining professional competence; and
• delivering services in accordance with agreements reached with Employers.

Growwr does not supervise, direct, control, or manage the day-to-day performance of Talent.

11.6 Verification and Credentials

Where Verification Services are available, Talent agree to cooperate fully with Growwr’s verification processes.

Talent shall not:

• submit forged or altered documents;
• impersonate another individual;
• falsify employment history;
• misrepresent educational qualifications;
• fabricate certifications or licenses;
• manipulate portfolios or work samples;
• claim ownership of work they did not create; or
• otherwise attempt to deceive Growwr or other users.

Verification status may be suspended or revoked if Growwr reasonably determines that previously verified information is inaccurate, incomplete, misleading, fraudulent, or no longer valid.

11.7 Compliance with Applicable Laws

Talent are solely responsible for complying with all Applicable Laws relating to their work, including, where applicable:

• tax obligations;
• business licensing;
• immigration and work authorization;
• export controls;
• sanctions laws;
• intellectual property laws;
• privacy and data protection laws;
• anti-corruption laws;
• anti-money laundering requirements; and
• any professional or regulatory obligations applicable to their services.

Nothing in the Services relieves Talent of these legal responsibilities.

11.8 Confidential Information

Talent may receive confidential, proprietary, personal, or commercially sensitive information from Employers through the Services.

Talent agree to:

• use such information solely for the purposes of the applicable Project or engagement;
• protect it using reasonable administrative, technical, and organizational safeguards;
• refrain from unauthorized disclosure or use;
• limit access to individuals with a legitimate need to know; and
• comply with any confidentiality obligations agreed with the Employer.

Confidentiality obligations survive the completion or termination of a Project to the extent required by Applicable Law or applicable agreements.

11.9 Intellectual Property

Talent are responsible for ensuring that any Content, deliverables, software, documentation, designs, code, creative works, or other materials they submit through the Services:

• are lawfully created or licensed;
• do not infringe the Intellectual Property Rights of any third party;
• may legally be shared with Employers; and
• comply with Applicable Law.

Unless otherwise agreed in writing between the parties, Growwr does not determine ownership of intellectual property created during Projects or engagements.

Growwr is not responsible for resolving disputes concerning ownership, assignment, licensing, or infringement of intellectual property between users.

11.10 Payments and Taxes

Talent are solely responsible for:

• invoicing where applicable;
• complying with applicable tax laws;
• reporting income;
• paying taxes, duties, levies, and governmental charges;
• maintaining required financial records; and
• complying with any legal obligations relating to compensation received through the Services.

Where Growwr Pay is used, Talent agree to comply with the applicable Growwr Pay Terms and any verification, payout, or compliance requirements.

Growwr does not guarantee payment by Employers unless expressly provided under a separate written agreement.

11.11 Ratings and Reviews

Talent shall not manipulate, solicit, purchase, exchange, or otherwise improperly influence ratings, reviews, endorsements, or reputation metrics on the Services.

Talent may not:

• submit false reviews;
• request fraudulent endorsements;
• retaliate against Employers for providing honest feedback;
• create fake Accounts to improve ratings; or
• otherwise manipulate Growwr’s reputation systems.

Growwr reserves the right to investigate and moderate ratings and reviews in accordance with these Terms.

11.12 No Circumvention

Talent shall not use the Services to identify, contact, negotiate with, or engage Employers for the purpose of intentionally avoiding Growwr’s marketplace fees, payment workflows, or contractual obligations.

Talent shall not encourage, request, or require Employers to move Projects, negotiations, communications, or payments off the Growwr platform where doing so is intended to circumvent Growwr’s marketplace or payment services.

Violation of this Section may result in the assessment of applicable fees, suspension or termination of the Talent’s Account, and any other remedies available to Growwr under these Terms or Applicable Law.

11.13 Cooperation with Growwr

Talent agree to cooperate with Growwr in connection with:

• verification requests;
• compliance reviews;
• fraud investigations;
• security incidents;
• payment disputes involving Growwr Pay;
• law enforcement requests where required by Applicable Law; and
• enforcement of these Terms.

Failure to reasonably cooperate may result in suspension or termination of access to the Services.

11.14 Responsibility for Your Account

Talent are responsible for all activity conducted through their Account, whether authorized or unauthorized, to the extent such activity results from their failure to maintain appropriate account security.

Talent must promptly notify Growwr of any suspected unauthorized access, credential compromise, or fraudulent use of their Account.

11.15 Indemnification for Talent Conduct

Without limiting the indemnification obligations set forth elsewhere in these Terms, Talent are responsible for any claims, liabilities, losses, damages, fines, penalties, costs, or expenses arising from:

• inaccurate or misleading information provided through the Services;
• breach of agreements with Employers;
• failure to perform contracted services;
• violations of Applicable Law;
• infringement of third-party Intellectual Property Rights;
• misuse of the Services; or
• any breach of these Terms.

11.16 Reservation of Rights

Growwr reserves the right to suspend, restrict, remove, or terminate a Talent’s access to the Services where Growwr reasonably determines that such action is necessary to:

• protect the integrity and security of the Services;
• enforce these Terms;
• prevent fraud, abuse, or misconduct;
• comply with Applicable Law;
• protect Employers, other users, or Service Providers;
• safeguard Growwr’s legitimate business interests; or
• maintain trust within the Growwr ecosystem.

Nothing in this Section obligates Growwr to monitor every Talent profile, Project, communication, or engagement, nor does Growwr assume responsibility for the professional conduct or performance of any Talent.

12.1 Overview

Growwr Pay is Growwr’s payment and financial workflow solution that facilitates the collection, processing, management, and distribution of payments between eligible users of the Services.

Growwr Pay is intended to simplify commercial transactions conducted through the Growwr marketplace and related Services by providing payment infrastructure, invoicing, payout management, reconciliation, reporting, and other payment-related functionality.

Unless expressly stated otherwise, Growwr provides payment technology and administrative services and is not a bank, deposit-taking institution, money transmission business, escrow agent, payment card network, investment adviser, or licensed financial institution.

Certain payment services are provided by authorized third-party payment providers and financial institutions.

12.2 Availability of Growwr Pay

Growwr Pay may not be available in every country, jurisdiction, or for every type of transaction.

Access to Growwr Pay may depend upon:

• your geographic location;
• applicable regulatory requirements;
• successful completion of verification procedures;
• the availability of third-party payment providers;
• transaction risk assessments;
• account standing; and
• other eligibility requirements established by Growwr or its payment partners.

Growwr reserves the right to introduce, restrict, suspend, or discontinue payment functionality at any time.

12.3 Payment Authorization

By initiating or authorizing a payment through the Services, you represent and warrant that:

• you are authorized to use the selected payment method;
• sufficient funds or credit are available;
• the payment information provided is accurate and current;
• the transaction is lawful; and
• you authorize Growwr and its payment providers to process the transaction in accordance with these Terms.

You remain responsible for all payment obligations incurred through your Account.

12.4 Fees

Certain Services may be subject to marketplace fees, platform fees, service fees, subscription fees, payment processing fees, currency conversion fees, taxes, or other charges.

Applicable fees will be disclosed before they become payable or otherwise communicated through the Services.

Unless otherwise stated:

• all fees are exclusive of applicable taxes;
• fees are non-refundable except where required by Applicable Law or expressly stated by Growwr; and
• Growwr may modify its pricing or fee structure upon reasonable notice where required by Applicable Law.

Users remain responsible for all taxes, duties, levies, and governmental charges associated with their use of the Services.

12.5 Payment Processing

Payments initiated through Growwr Pay may be processed by one or more authorized third-party payment providers.

By using Growwr Pay, you acknowledge and agree that:

• payment processing may be subject to additional terms imposed by payment providers;
• Growwr may securely transmit payment-related information to its payment partners for the purpose of processing transactions;
• payment providers may conduct fraud prevention, sanctions screening, anti-money laundering (AML), know-your-customer (KYC), or other legally required compliance checks; and
• transactions may be delayed, declined, suspended, or cancelled where required by Applicable Law, compliance obligations, or fraud prevention procedures.

Growwr does not control the independent decisions of third-party payment providers.

12.6 Payouts

Where applicable, Growwr may facilitate payouts to eligible users following successful completion of verification procedures, satisfaction of payment conditions, and compliance with applicable laws and policies.

Unless otherwise specified in a separate written agreement or applicable product terms, payouts are generally initiated within seven (7) calendar days after:

• the applicable Project has been marked as completed or accepted;
• any applicable review or dispute period has expired;
• required verification has been completed; and
• all payment conditions have been satisfied.

Payout timing is an estimate only and may be delayed due to:

• fraud prevention reviews;
• compliance investigations;
• payment processor delays;
• banking system interruptions;
• technical issues;
• sanctions or regulatory screening;
• identity verification requirements;
• public holidays;
• force majeure events; or
• any other circumstance reasonably requiring additional review.

Growwr does not guarantee that payouts will be completed within any specific timeframe.

12.7 Taxes

Each user is solely responsible for determining, reporting, collecting, withholding, remitting, and paying any taxes applicable to their transactions, including income taxes, value-added taxes (VAT), goods and services taxes (GST), withholding taxes, payroll taxes, sales taxes, and any other governmental assessments.

Growwr does not provide tax advice and is not responsible for determining users’ tax obligations unless expressly required by Applicable Law.

Where required by law, Growwr or its payment providers may collect tax information, issue tax forms, withhold amounts, or report transactions to governmental authorities.

12.8 Refunds and Chargebacks

Refunds, reversals, payment disputes, and chargebacks may be governed by these Terms, the applicable Growwr Pay Terms, and the rules of the relevant payment provider.

Growwr may:

• investigate disputed transactions;
• temporarily withhold payouts;
• reverse payments where authorized or legally required;
• recover amounts previously paid in error;
• offset outstanding amounts owed to Growwr; or
• cooperate with payment providers in resolving chargebacks and disputes.

Nothing in this Section guarantees that any refund or chargeback request will be approved.

12.9 Payment Disputes Between Users

Employers and Talent are primarily responsible for resolving disputes concerning:

• amounts owed;
• scope of work;
• milestone completion;
• quality of deliverables;
• acceptance of work;
• contractual obligations; and
• payment responsibilities.

Growwr may, at its sole discretion, provide tools or administrative assistance to facilitate communication or dispute resolution. Any such assistance is provided as a convenience and does not make Growwr an arbitrator, mediator, fiduciary, or party to the dispute.

12.10 Fraud Prevention and Compliance

To protect the integrity of the Services and comply with Applicable Law, Growwr may monitor payment activity and conduct compliance reviews.

Growwr may request additional information or documentation, including:

• proof of identity;
• proof of address;
• business registration documents;
• tax documentation;
• source-of-funds information;
• beneficial ownership information; or
• any other information reasonably required to comply with legal or regulatory obligations.

Growwr may suspend, delay, reject, cancel, or restrict transactions where it reasonably believes such action is necessary to:

• prevent fraud;
• comply with Applicable Law;
• satisfy sanctions, AML, or KYC obligations;
• protect users;
• protect Growwr or its payment partners; or
• investigate suspicious activity.

12.11 Failed or Declined Transactions

Growwr is not responsible for failed, declined, interrupted, or delayed transactions resulting from:

• insufficient funds;
• expired or invalid payment methods;
• payment processor errors;
• banking system failures;
• network interruptions;
• compliance reviews;
• fraud prevention measures;
• incorrect payment information;
• regulatory restrictions; or
• circumstances beyond Growwr’s reasonable control.

Users remain responsible for satisfying their payment obligations notwithstanding any failed transaction.

12.12 Currency and Exchange Rates

Where transactions involve multiple currencies, Growwr or its payment providers may apply currency conversion using exchange rates and fees determined by the applicable payment provider.

Exchange rates may fluctuate, and Growwr does not guarantee any particular conversion rate.

Users are responsible for reviewing applicable conversion rates and fees before authorizing transactions.

12.13 Payment Records

Growwr may provide payment histories, invoices, receipts, reports, transaction summaries, or other payment records through the Services.

Such records are provided for convenience only and do not replace users’ legal, accounting, tax, or financial recordkeeping obligations.

Users remain responsible for maintaining any records required by Applicable Law.

12.14 Limitation of Growwr’s Role

Growwr facilitates payment workflows but is not responsible for:

• the financial ability of Employers to pay;
• the willingness of Talent to perform services;
• the quality of work performed;
• contractual disputes between users;
• tax compliance by users;
• banking delays;
• payment processor decisions;
• exchange rate fluctuations; or
• losses arising from inaccurate payment information provided by users.

Processing a payment does not constitute Growwr’s endorsement, guarantee, or assumption of responsibility for the underlying transaction or contractual relationship between users.

12.15 Reservation of Rights

Growwr reserves the right to:

• establish payment limits;
• impose transaction limits;
• introduce or modify fees;
• require additional verification;
• delay or suspend transactions;
• refuse or reverse payments where authorized by law or these Terms;
• suspend Growwr Pay functionality;
• change payment providers;
• discontinue payment methods; or
• take any other action reasonably necessary to protect the Services, comply with Applicable Law, or manage financial risk.

Nothing in this Section obligates Growwr to process every payment or to continue supporting any particular payment method, provider, currency, or financial service.

13.1 Fees

Certain Services offered through Growwr may require the payment of fees, including but not limited to:

• marketplace service fees;
• subscription fees;
• platform usage fees;
• recruitment or hiring fees;
• payment processing fees;
• verification fees;
• artificial intelligence service fees;
• enterprise licensing fees;
• premium feature fees;
• transaction fees;
• currency conversion fees; and
• any other fees identified through the Services or agreed upon in writing.

Applicable fees will be disclosed before they become payable or otherwise communicated through the Services.

By using a fee-based Service, you agree to pay all applicable fees in accordance with these Terms and any applicable product-specific agreement.

13.2 Pricing

Growwr reserves the right to establish, modify, increase, decrease, or discontinue pricing for any Service at any time.

Where required by Applicable Law or an applicable subscription agreement, Growwr will provide reasonable notice before material pricing changes become effective.

Unless otherwise expressly agreed in writing, pricing changes shall not affect fees that have already been incurred before the effective date of the change.

13.3 Billing

Where Services are provided on a subscription, recurring, usage-based, milestone, transaction, or invoice basis, you authorize Growwr and its authorized payment providers to charge the applicable payment method for all fees owed.

You agree to maintain valid and current billing information throughout your use of the Services.

Failure to maintain accurate payment information may result in delayed transactions, suspension of Services, or termination of your Account.

13.4 Late or Unpaid Fees

If any amount owed to Growwr is not paid when due, Growwr may, to the extent permitted by Applicable Law:

• suspend or restrict access to the Services;
• suspend ongoing Projects or payment processing;
• offset unpaid amounts against funds otherwise payable to you where legally permitted;
• recover reasonable collection costs;
• charge interest on overdue amounts at the lesser of one and one-half percent (1.5%) per month or the maximum rate permitted by Applicable Law;
• refer outstanding amounts to collection agencies; and
• pursue any other legal or equitable remedies available.

The exercise of any remedy under this Section does not waive Growwr’s right to pursue additional remedies.

13.5 Non-Refundable Fees

Except as expressly stated in these Terms, required by Applicable Law, or otherwise approved in writing by Growwr, all fees paid to Growwr are non-refundable.

Without limitation, Growwr is not obligated to refund fees because:

• a Project is cancelled;
• an Employer decides not to hire Talent;
• Talent declines an opportunity;
• a user fails to complete verification;
• a user fails to use purchased Services;
• an Account is suspended or terminated due to a violation of these Terms; or
• a user changes their business or commercial plans.

Nothing in this Section limits any mandatory consumer rights that cannot lawfully be excluded.

13.6 Promotional Credits and Discounts

Growwr may offer promotional credits, coupons, discounts, referral incentives, trial periods, or other promotional benefits.

Unless expressly stated otherwise:

• promotional benefits have no cash value;
• promotional benefits are non-transferable;
• promotional benefits may expire;
• promotional benefits may be withdrawn at any time before redemption where permitted by Applicable Law; and
• Growwr may establish additional terms governing their use.

Growwr reserves the right to cancel promotional benefits obtained through fraud, abuse, or misuse.

13.7 Taxes

Each user is solely responsible for determining, collecting, reporting, withholding, remitting, and paying all taxes arising from their use of the Services or any transaction conducted through the Services.

Such taxes may include, without limitation:

• income taxes;
• corporate taxes;
• payroll taxes;
• withholding taxes;
• value-added tax (VAT);
• goods and services tax (GST);
• sales and use taxes;
• digital services taxes;
• customs duties;
• excise taxes; and
• any similar governmental assessments.

Growwr does not provide tax advice, and users should consult their own professional tax advisers regarding their individual obligations.

13.8 Tax Reporting and Documentation

Where required by Applicable Law, Growwr or its authorized payment providers may:

• collect tax identification numbers;
• request tax residency information;
• require tax forms or certifications;
• issue tax statements or information returns;
• report transactions to governmental authorities;
• withhold taxes; or
• retain documentation necessary to comply with legal or regulatory obligations.

Users agree to provide accurate, complete, and current tax information upon request.

Failure to provide required tax information may result in delayed payments, restricted access to certain Services, withholding of funds where legally required, or suspension of your Account.

13.9 Currency and Government Charges

Unless otherwise stated, all fees are payable in the currency identified at the time of purchase or invoicing.

Users are solely responsible for:

• bank charges;
• wire transfer fees;
• intermediary bank fees;
• foreign exchange costs;
• currency conversion charges;
• customs charges;
• governmental levies; and
• any similar costs associated with payments.

Growwr is not responsible for exchange rate fluctuations or charges imposed by financial institutions or payment providers.

13.10 Set-Off

To the fullest extent permitted by Applicable Law, Growwr may offset any amounts owed by you to Growwr against any amounts payable by Growwr to you.

Such offsets may include unpaid fees, chargebacks, refunds, penalties, adjustments, recoveries, or other lawful obligations arising under these Terms or any related agreement.

13.11 Fee Disputes

If you believe that Growwr has incorrectly charged a fee, you must notify Growwr in writing within thirty (30) days after the applicable charge appears in your Account or payment records.

Your notice must include sufficient information for Growwr to investigate the matter.

Failure to notify Growwr within this period shall constitute your acceptance of the applicable charge to the fullest extent permitted by Applicable Law.

Nothing in this Section limits any statutory rights that cannot legally be waived.

13.12 Changes to Fees

Growwr may introduce new fees or modify existing fees as the Services evolve.

Where required by Applicable Law, Growwr will provide reasonable advance notice of material fee changes.

Continued use of the applicable fee-based Service after the effective date of revised pricing constitutes acceptance of the updated fees.

If you do not agree to revised fees, you must discontinue use of the affected Service before the revised fees become effective.

13.13 Reservation of Rights

Growwr reserves the right to:

• establish and revise pricing models;
• introduce new categories of fees;
• waive fees in individual cases;
• recover unpaid fees;
• require advance payment for certain Services;
• suspend or terminate Services for non-payment;
• refuse transactions involving outstanding balances; and
• take any action reasonably necessary to protect Growwr’s financial, operational, or legal interests.

Nothing in this Section obligates Growwr to continue offering any Service at a particular price or under any particular pricing model.

14.1 Ownership of the Services

The Services, including all software, applications, websites, artificial intelligence technologies, algorithms, machine learning models, source code, object code, APIs, user interfaces, workflows, databases, designs, graphics, logos, trademarks, service marks, trade dress, documentation, audiovisual content, text, compilations, reports, analytics, know-how, inventions, business methods, and all other content, materials, technologies, and functionality made available by Growwr (collectively, the “Growwr IP”) are owned by or licensed to Growwr and are protected by applicable intellectual property, copyright, trademark, patent, trade secret, and other proprietary rights under the laws of the United States and other jurisdictions.

Except for the limited rights expressly granted under these Terms, Growwr and its licensors reserve all rights, title, and interest in and to the Growwr IP.

Nothing in these Terms transfers ownership of any Growwr IP to you.

14.2 Limited License to Use the Services

Subject to your compliance with these Terms, Growwr grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services solely for their intended business or professional purposes.

This license does not permit you to:

• copy, reproduce, or distribute the Services except as expressly authorized;
• modify, adapt, translate, or create derivative works of the Services;
• reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, algorithms, model parameters, or underlying technology of the Services, except to the extent such restriction is prohibited by Applicable Law;
• sell, lease, sublicense, rent, assign, or commercially exploit the Services;
• remove or alter copyright, trademark, or proprietary notices;
• circumvent security measures or technological protections;
• use the Services to develop competing products or services; or
• use the Services in any manner inconsistent with these Terms or Applicable Law.

Any rights not expressly granted are reserved by Growwr.

14.3 Growwr Trademarks

“Growwr,” the Growwr name, logo, product names, service names, slogans, trade dress, branding elements, and all related trademarks, service marks, logos, and domain names are the exclusive property of Growwr or its licensors.

Except with Growwr’s prior written permission, you may not:

• use Growwr’s trademarks in a misleading or confusing manner;
• register domain names or social media accounts incorporating Growwr’s trademarks;
• imply sponsorship, endorsement, partnership, or affiliation that does not exist;
• use Growwr’s branding for commercial purposes; or
• remove proprietary notices from Growwr materials.

Any goodwill arising from your use of Growwr’s trademarks shall inure exclusively to Growwr.

14.4 User Intellectual Property

Except for the rights expressly granted under these Terms, you retain ownership of the intellectual property rights in any Content, portfolios, resumes, designs, software, documentation, code, creative works, trademarks, or other materials that you lawfully own and submit through the Services (“User Content”).

Submitting User Content to the Services does not transfer ownership of your intellectual property to Growwr.

However, you grant Growwr the rights described in Section 15 (User Content and Portfolio) as necessary to operate, improve, secure, and provide the Services.

14.5 Project Deliverables

As between Employers and Talent, ownership of intellectual property created during a Project or engagement shall be determined by the agreement between those parties.

Unless expressly agreed otherwise in writing between the applicable Employer and Talent, Growwr does not determine, assign, transfer, or guarantee ownership of project deliverables, inventions, software, documentation, designs, creative works, data, or other work product created during engagements facilitated through the Services.

Growwr is not responsible for resolving disputes concerning ownership, licensing, assignment, authorship, or infringement of intellectual property between users.

14.6 Artificial Intelligence Technologies

Growwr and its licensors retain all right, title, and interest in and to Growwr AI, including its:

• artificial intelligence models;
• machine learning systems;
• algorithms;
• prompts;
• prompt libraries;
• retrieval systems;
• workflows;
• automation technologies;
• ranking methodologies;
• matching technologies;
• datasets owned or licensed by Growwr;
• model improvements;
• documentation; and
• related Intellectual Property Rights.

Nothing in these Terms grants any ownership interest in Growwr AI or authorizes users to reproduce, extract, copy, train, benchmark, or develop competing artificial intelligence systems using the Services except as expressly permitted by Growwr in writing.

14.7 Open Source Software

Certain components of the Services may include software distributed under open source or similar licenses.

Such software remains subject to the applicable open source license terms.

To the extent an applicable open source license conflicts with these Terms regarding the licensed software, the applicable open source license shall govern solely with respect to that software.

14.8 Intellectual Property Infringement

Users may not upload, publish, transmit, distribute, store, display, or otherwise make available through the Services any material that infringes or misappropriates the Intellectual Property Rights of another person or entity.

Growwr reserves the right to investigate alleged infringement and may remove, disable access to, or restrict Content that it reasonably believes infringes third-party rights.

Growwr may also suspend or terminate the Accounts of repeat infringers where appropriate and consistent with Applicable Law.

14.9 Notice of Claimed Infringement

If you believe that Content available through the Services infringes your Intellectual Property Rights, you may submit a written notice to Growwr containing sufficient information to identify:

• the intellectual property allegedly infringed;
• the material claimed to be infringing;
• your ownership or authorization to act on behalf of the rights holder;
• your contact information;
• a statement of your good-faith belief that the use is unauthorized; and
• a statement that the information provided is accurate and, where applicable, made under penalty of perjury.

Growwr may request additional information before taking action and reserves the right to remove or disable access to allegedly infringing material where appropriate.

14.10 Reservation of Rights

Nothing in these Terms shall be interpreted as granting any license, ownership interest, or other rights in Growwr IP except those expressly provided herein.

Growwr reserves all Intellectual Property Rights not expressly granted under these Terms, including the right to develop, improve, modify, commercialize, license, discontinue, or replace any aspect of the Services without transferring ownership to users.

Unauthorized use of Growwr IP may result in suspension or termination of your access to the Services and may subject you to civil or criminal liability under Applicable Law.

15.1 Ownership of User Content

You retain ownership of all Content, information, materials, portfolios, resumes, curricula vitae, project deliverables, work samples, designs, software, code, documentation, creative works, images, videos, audio, text, data, trademarks, and other materials that you lawfully own and submit, upload, publish, transmit, or otherwise make available through the Services (”User Content”).

Except for the licenses expressly granted under these Terms, Growwr does not claim ownership of your User Content.

You are solely responsible for ensuring that you possess all rights, permissions, licenses, and authorizations necessary to upload, publish, share, or otherwise make your User Content available through the Services.

15.2 License Granted to Growwr

By submitting or making User Content available through the Services, you grant Growwr a worldwide, non-exclusive, royalty-free, sublicensable (solely as necessary to operate the Services), transferable (solely in connection with a merger, acquisition, corporate reorganization, or sale of assets), and revocable license to host, store, reproduce, process, transmit, display, publish, distribute, index, cache, format, modify solely for technical purposes, translate where necessary, and otherwise use your User Content as reasonably necessary to:

• provide and operate the Services;
• display your profile, portfolio, or professional information as authorized by your account settings;
• facilitate Projects, hiring, recruitment, and marketplace activities;
• enable AI-powered features requested by you or other authorized users;
• perform verification services;
• provide customer support;
• improve accessibility and interoperability;
• maintain security and prevent fraud;
• comply with Applicable Law;
• enforce these Terms; and
• improve, maintain, and develop the Services.

This license remains in effect for as long as your User Content is hosted on or otherwise necessary for the operation of the Services, subject to Growwr’s data retention practices and legal obligations.

15.3 Portfolio and Professional Profiles

The Services may allow Talent and other users to create professional profiles and portfolios showcasing their qualifications, experience, skills, certifications, employment history, completed Projects, publications, awards, creative works, software, designs, repositories, case studies, work samples, testimonials, ratings, reviews, and other professional achievements.

You are solely responsible for ensuring that your portfolio and professional profile:

• accurately represent your qualifications and experience;
• do not contain false or misleading information;
• do not misrepresent authorship or ownership of work;
• do not include confidential information without authorization;
• do not infringe the Intellectual Property Rights or other rights of any third party; and
• comply with these Terms and Applicable Law.

Growwr does not independently verify every portfolio item or professional representation unless expressly stated as part of its Verification Services.

15.4 Responsibility for User Content

You are solely responsible for all User Content that you upload, publish, transmit, or otherwise make available through the Services.

You represent and warrant that:

• you own or have all necessary rights to the User Content;
• your User Content does not infringe or misappropriate any Intellectual Property Rights, privacy rights, publicity rights, contractual rights, or other legal rights of any person or entity;
• your User Content is accurate and not misleading;
• your User Content complies with Applicable Law; and
• your User Content does not violate these Terms or Growwr’s policies.

Growwr is not responsible for verifying the accuracy, legality, ownership, or authenticity of User Content submitted by users.

15.5 User Content Restrictions

You may not upload, publish, transmit, or otherwise make available User Content that:

• is unlawful, fraudulent, deceptive, or misleading;
• infringes the Intellectual Property Rights of another person or entity;
• violates confidentiality obligations;
• contains malicious code, viruses, malware, or other harmful software;
• contains defamatory, abusive, threatening, discriminatory, or harassing material;
• violates privacy or data protection laws;
• impersonates another individual or Organization;
• contains forged or manipulated documents;
• facilitates unlawful activity;
• violates export control or sanctions laws; or
• otherwise violates these Terms or Applicable Law.

Growwr reserves the right to remove or restrict access to User Content that it reasonably believes violates this Section.

15.6 AI Processing of User Content

Where you choose to use Growwr AI or other AI-powered features, you acknowledge and agree that User Content submitted to those features may be processed by Growwr and its authorized artificial intelligence providers solely for the purpose of providing the requested AI functionality.

Such processing shall be conducted in accordance with these Terms, the Privacy Policy, applicable product-specific terms, and Applicable Law.

Nothing in this Section grants Growwr ownership of your User Content.

15.7 Public and Private Content

Certain User Content may be designated as public, private, restricted, or visible only to specific users depending on your account settings and the functionality of the Services.

You acknowledge that:

• publicly shared User Content may be viewed by other users or visitors to the Services;
• private Content may be accessible to Growwr where reasonably necessary to operate the Services, provide support, maintain security, comply with legal obligations, or enforce these Terms; and
• you are responsible for selecting the appropriate visibility settings for your User Content.

Growwr cannot guarantee that information intentionally made public will remain confidential.

15.8 Monitoring and Removal

Growwr is not obligated to monitor User Content but reserves the right, at its sole discretion, to review, moderate, remove, disable access to, or refuse to publish any User Content that Growwr reasonably believes:

• violates these Terms;
• violates Applicable Law;
• infringes the rights of another person;
• creates legal or regulatory risk;
• threatens the security or integrity of the Services;
• is fraudulent or misleading; or
• is otherwise objectionable.

Growwr’s exercise or non-exercise of these rights does not create an obligation to monitor all User Content.

15.9 Backup and Retention

You are solely responsible for maintaining backup copies of your User Content.

Although Growwr may maintain backups for operational, disaster recovery, security, or legal compliance purposes, Growwr does not guarantee that User Content can always be recovered following deletion, corruption, technical failure, or Account termination.

Growwr may retain certain User Content following deletion or Account closure where necessary to:

• comply with Applicable Law;
• resolve disputes;
• investigate fraud or abuse;
• enforce these Terms;
• comply with legal preservation obligations; or
• protect the security and integrity of the Services.

15.10 User Content Between Employers and Talent

Employers and Talent are solely responsible for determining how User Content, project deliverables, confidential information, portfolios, work samples, and intellectual property may be used, shared, licensed, assigned, or displayed during and after a Project.

Growwr is not responsible for enforcing contractual arrangements between users relating to ownership, licensing, confidentiality, or permitted use of User Content unless expressly agreed in writing.

15.11 Reservation of Rights

Growwr reserves the right to refuse, remove, restrict, archive, preserve, or disable access to User Content where Growwr reasonably determines that such action is necessary to:

• comply with Applicable Law;
• enforce these Terms;
• protect the rights, property, or safety of Growwr or its users;
• investigate fraud, abuse, or security incidents;
• comply with legal process or governmental requests; or
• maintain the integrity and operation of the Services.

Nothing in this Section obligates Growwr to host, retain, publish, or continue displaying any particular User Content indefinitely.

16.1 Feedback

Growwr welcomes comments, ideas, suggestions, recommendations, enhancement requests, feature proposals, evaluations, bug reports, testimonials, reviews, and other feedback relating to the Services (collectively, “Feedback”).

Providing Feedback is entirely voluntary.

You acknowledge that Growwr may already be developing, evaluating, or considering ideas, technologies, products, or features that are similar or identical to your Feedback.

16.2 License to Feedback

To the fullest extent permitted by Applicable Law, if you provide Feedback to Growwr, you grant Growwr a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, fully paid-up, transferable, sublicensable license to:

• use;
• reproduce;
• modify;
• adapt;
• improve;
• translate;
• publish;
• distribute;
• display;
• perform;
• commercialize;
• manufacture;
• incorporate into the Services;
• create derivative works from; and
• otherwise exploit,

such Feedback for any lawful purpose without restriction or obligation.

This license includes the right to use Feedback in connection with existing or future products, technologies, artificial intelligence systems, documentation, marketing materials, business operations, research, development, security, and commercial activities.

16.3 No Compensation

Unless Growwr expressly agrees otherwise in writing, you acknowledge and agree that:

• you are not entitled to compensation for any Feedback;
• Growwr has no obligation to implement any Feedback;
• Growwr has no obligation to acknowledge receipt of Feedback;
• Growwr has no obligation to maintain Feedback in confidence; and
• Growwr may independently develop products, features, or technologies similar to or based upon your Feedback.

You irrevocably waive any claim to compensation, royalties, licensing fees, or other remuneration arising from Growwr’s use of your Feedback.

16.4 Ownership of Improvements

Any improvements, modifications, enhancements, updates, new features, artificial intelligence models, workflows, software, algorithms, documentation, user interface designs, products, services, inventions, business methods, processes, or other developments created by or for Growwr based upon or incorporating Feedback shall be the exclusive property of Growwr.

Nothing in these Terms transfers ownership of such improvements to you.

16.5 No Confidential Relationship

Unless Growwr expressly agrees otherwise in a separate written agreement signed by an authorized representative of Growwr, any Feedback you submit shall be considered non-confidential and non-proprietary.

You should not submit Feedback that contains confidential information, trade secrets, or proprietary business information unless Growwr has expressly agreed in writing to receive such information under appropriate confidentiality obligations.

16.6 Representations and Warranties

By submitting Feedback, you represent and warrant that:

• you have the legal right to provide the Feedback;
• the Feedback does not infringe the Intellectual Property Rights or other rights of any third party;
• the Feedback does not violate any contractual, confidentiality, or legal obligation;
• the Feedback is not knowingly false, fraudulent, or misleading; and
• Growwr’s use of the Feedback in accordance with these Terms will not violate Applicable Law or the rights of any third party.

You are solely responsible for the Feedback you provide.

16.7 Artificial Intelligence Feedback

Feedback relating to Growwr AI, including evaluations of AI-generated outputs, prompt suggestions, model behavior, workflow recommendations, ranking methodologies, interview experiences, automation improvements, or artificial intelligence functionality, may be used by Growwr to evaluate, improve, refine, validate, test, and develop its artificial intelligence systems and related technologies.

Nothing in this Section grants Growwr ownership of your personal data, Confidential Information, or User Content beyond the rights otherwise granted under these Terms, the Privacy Policy, and Applicable Law.

16.8 Testimonials and Success Stories

If you voluntarily provide testimonials, reviews, endorsements, case studies, success stories, or similar statements regarding your experience with the Services, you grant Growwr a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, and distribute such materials for legitimate business purposes, including:

• marketing;
• customer education;
• investor relations;
• public relations;
• recruitment;
• promotional materials;
• presentations;
• website content; and
• other communications relating to the Services.

Where required by Applicable Law, or where your testimonial includes personal information beyond your publicly available professional identity, Growwr will obtain any additional permissions required by law before using such materials.

16.9 No Obligation to Review

Growwr has no obligation to review, evaluate, respond to, implement, or return any Feedback submitted by you.

Growwr may accept, reject, modify, ignore, discontinue, or independently develop ideas similar to your Feedback at its sole discretion.

Nothing in this Section shall be interpreted as creating any partnership, joint venture, fiduciary duty, agency relationship, or other legal relationship between you and Growwr with respect to your Feedback.

16.10 Reservation of Rights

Growwr reserves all rights to develop, acquire, license, modify, discontinue, commercialize, or otherwise exploit any products, services, technologies, features, artificial intelligence systems, business methods, or intellectual property, whether or not they are similar to Feedback submitted by users.

Nothing in these Terms limits Growwr’s ability to independently create or use ideas, concepts, know-how, techniques, or technologies that are similar or identical to Feedback provided by any user, provided Growwr does not misuse Confidential Information in violation of a separate written agreement.

17.1 Commitment to Privacy

Growwr is committed to protecting the privacy, confidentiality, and security of Personal Information entrusted to us by our users, customers, partners, and other individuals whose information is processed through the Services.

Growwr processes Personal Information in accordance with:

• these Terms;
• the Growwr Privacy Policy;
• any applicable Data Processing Agreement (“DPA”);
• applicable product-specific terms; and
• Applicable Data Protection Laws.

Our Privacy Policy forms an integral part of these Terms and is incorporated herein by reference.

17.2 Collection and Use of Personal Information

Growwr may collect, receive, generate, or otherwise process Personal Information that is reasonably necessary to:

• provide and operate the Services;
• create and manage user Accounts;
• verify identities and businesses;
• facilitate hiring, Projects, and marketplace activities;
• process payments;
• provide customer support;
• communicate with users;
• improve and personalize the Services;
• develop and improve Growwr AI;
• prevent fraud and abuse;
• maintain platform security;
• comply with legal and regulatory obligations; and
• enforce these Terms.

The categories of Personal Information we collect, the purposes for which it is used, and the legal bases for processing are described in our Privacy Policy.

17.3 User Responsibilities

Where you collect, upload, share, or otherwise process Personal Information through the Services, you represent and warrant that:

• you have obtained all necessary rights, permissions, notices, and consents required by Applicable Law;
• your processing of such Personal Information complies with Applicable Data Protection Laws;
• you have a lawful basis for processing the Personal Information;
• the Personal Information is accurate to the best of your knowledge; and
• your use of the Services does not violate the privacy rights of any individual.

You are solely responsible for ensuring that your collection and use of Personal Information complies with Applicable Law.

17.4 Data Sharing

Growwr may disclose or share Personal Information where reasonably necessary to:

• provide the Services;
• facilitate interactions between authorized users;
• process payments;
• perform verification services;
• provide AI-powered functionality;
• engage trusted Service Providers;
• comply with legal obligations;
• respond to lawful requests from governmental authorities;
• investigate fraud, abuse, or security incidents;
• enforce these Terms;
• protect the rights, property, or safety of Growwr, its users, or others; or
• complete a merger, acquisition, financing, restructuring, or sale of assets.

Growwr does not sell Personal Information except where expressly disclosed and permitted by Applicable Law.

17.5 Service Providers and Subprocessors

Growwr works with carefully selected third-party Service Providers and subprocessors that assist in providing the Services, including providers of:

• cloud infrastructure;
• identity verification;
• payment processing;
• artificial intelligence services;
• communications;
• customer support;
• analytics;
• fraud prevention;
• security;
• monitoring;
• email delivery; and
• other operational services.

These providers are contractually required to process Personal Information only as instructed by Growwr and in accordance with applicable legal and contractual obligations.

A current list of Growwr’s Service Providers and subprocessors is available through the Growwr Trust Center.

17.6 International Data Transfers

Because Growwr operates globally, Personal Information may be transferred to, stored in, or processed in countries other than the country in which it was originally collected.

Where required by Applicable Data Protection Laws, Growwr implements appropriate safeguards for international data transfers, which may include:

• Standard Contractual Clauses (SCCs);
• International Data Transfer Agreements (IDTAs);
• adequacy decisions;
• contractual safeguards;
• technical and organizational measures; or
• other lawful transfer mechanisms recognized under Applicable Law.

By using the Services, you acknowledge that your Personal Information may be transferred internationally in accordance with this Section and our Privacy Policy.

17.7 Data Security

Growwr implements reasonable administrative, technical, organizational, and physical safeguards designed to protect Personal Information against unauthorized access, disclosure, alteration, destruction, or loss.

Additional information regarding Growwr’s security practices is available in the Growwr Security documentation and Trust Center.

While Growwr employs commercially reasonable security measures, no method of transmission over the Internet or electronic storage is completely secure. Accordingly, Growwr cannot guarantee absolute security.

17.8 Data Retention

Growwr retains Personal Information only for as long as reasonably necessary to:

• provide the Services;
• fulfill the purposes described in these Terms and the Privacy Policy;
• comply with legal, regulatory, tax, accounting, or contractual obligations;
• resolve disputes;
• enforce these Terms;
• investigate fraud or abuse;
• maintain security; or
• protect the legitimate interests of Growwr and its users.

Retention periods may vary depending on the nature of the information, the applicable Service, legal requirements, and operational needs.

17.9 Privacy Rights

Subject to Applicable Data Protection Laws, individuals may have certain rights regarding their Personal Information, including the right to:

• access Personal Information;
• correct inaccurate information;
• request deletion;
• request restriction of processing;
• object to certain processing activities;
• withdraw consent where processing is based on consent;
• request data portability; and
• submit complaints to a competent supervisory authority.

The availability of these rights depends on the jurisdiction in which you reside and the applicable legal requirements.

Requests relating to privacy rights may be submitted using the contact information provided in our Privacy Policy.

17.10 Artificial Intelligence and Personal Information

Where Personal Information is processed through Growwr AI or other AI-powered Services, such processing shall be conducted in accordance with:

• these Terms;
• the Privacy Policy;
• the Growwr AI Terms;
• applicable product-specific terms; and
• Applicable Data Protection Laws.

Growwr implements reasonable safeguards intended to reduce privacy risks associated with AI-powered processing.

Users remain responsible for ensuring that any Personal Information they submit to AI-powered features is lawfully collected and processed.

17.11 Compliance with Applicable Data Protection Laws

Growwr is committed to complying with Applicable Data Protection Laws governing the processing of Personal Information, including, where applicable:

• the European Union General Data Protection Regulation (“GDPR”);
• the United Kingdom GDPR;
• the Nigeria Data Protection Act (“NDPA”);
• the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”);
• and other applicable privacy and data protection laws.

Nothing in these Terms shall be interpreted as limiting any non-waivable rights provided under Applicable Data Protection Laws.

17.12 Data Processing Agreements

Where required by Applicable Law or agreed between the parties, Growwr may enter into a separate Data Processing Agreement governing the processing of Personal Information on behalf of business customers.

To the extent a valid Data Processing Agreement conflicts with these Terms regarding the processing of Personal Information, the Data Processing Agreement shall govern solely with respect to those processing activities.

17.13 Reservation of Rights

Growwr reserves the right to modify, update, enhance, or replace its privacy practices, Privacy Policy, data retention practices, security measures, Service Providers, subprocessors, and data processing procedures to reflect changes in:

• Applicable Law;
• regulatory guidance;
• technology;
• security practices;
• operational requirements; or
• the Services.

Where required by Applicable Law, Growwr will provide appropriate notice before material changes become effective.

18.1 Security Commitment

Growwr is committed to maintaining a secure, reliable, and resilient platform that protects the confidentiality, integrity, availability, and resilience of the Services and the information entrusted to us.

Growwr implements and maintains administrative, technical, organizational, and physical safeguards designed to protect the Services and information processed through the Services against unauthorized access, disclosure, alteration, destruction, misuse, loss, corruption, or other security threats.

Although Growwr continually evaluates and enhances its security program, no software, network, infrastructure, cloud environment, or method of electronic transmission or storage is completely secure. Accordingly, Growwr cannot and does not guarantee absolute security.

18.2 Security Program

Growwr maintains a security program designed to protect its platform, infrastructure, users, and data throughout the lifecycle of the Services.

As part of this program, Growwr may implement security measures including, where appropriate:

• encryption of data in transit and at rest;
• identity and access management controls;
• role-based access controls;
• multi-factor authentication;
• secure credential management;
• network segmentation;
• intrusion detection and prevention systems;
• vulnerability scanning and management;
• security logging and monitoring;
• disaster recovery and business continuity planning;
• secure software development practices;
• infrastructure redundancy;
• regular backups;
• malware detection and prevention;
• incident response procedures; and
• other industry-recognized security safeguards.

Growwr reserves the right to improve, replace, or modify its security measures at any time in response to technological developments, evolving threats, legal requirements, or operational needs.

18.3 User Security Responsibilities

Security is a shared responsibility.

You are solely responsible for maintaining the security of your Account, devices, credentials, and your use of the Services.

You agree to:

• maintain strong and unique passwords;
• protect usernames, passwords, passkeys, API credentials, and authentication tokens;
• enable multi-factor authentication where available or required;
• secure devices used to access the Services;
• maintain appropriate antivirus and security software;
• promptly install software and security updates;
• restrict unauthorized access to your Account;
• log out of shared devices where appropriate;
• safeguard confidential information obtained through the Services; and
• promptly notify Growwr of any suspected security incident.

Growwr shall not be responsible for losses arising from your failure to maintain appropriate security practices.

18.4 Security Incidents

If you become aware of any actual or suspected:

• unauthorized access to your Account;
• credential compromise;
• attempted or successful cyberattack;
• data breach;
• malware infection;
• phishing attempt;
• fraud affecting your Account;
• security vulnerability; or
• other incident affecting the security of the Services,

you agree to notify Growwr without unreasonable delay using the contact information provided in these Terms or any designated security reporting channel.

Growwr may investigate any reported or suspected security incident and may take any action reasonably necessary to protect the Services, its users, Service Providers, or applicable data.

18.5 Unauthorized Access and Prohibited Security Activities

You shall not, directly or indirectly:

• attempt to gain unauthorized access to the Services or related systems;
• bypass or circumvent authentication mechanisms;
• interfere with security controls;
• introduce malicious software, viruses, ransomware, spyware, worms, trojans, or other harmful code;
• exploit or attempt to exploit vulnerabilities;
• conduct unauthorized penetration testing;
• perform denial-of-service or distributed denial-of-service attacks;
• interfere with another user’s Account;
• harvest authentication credentials;
• engage in phishing or social engineering;
• intercept communications;
• scan or probe Growwr’s infrastructure without authorization; or
• otherwise compromise or attempt to compromise the security or integrity of the Services.

Any activity prohibited by this Section constitutes a material breach of these Terms and may result in immediate suspension or termination of your Account, legal proceedings, and referral to law enforcement authorities where appropriate.

18.6 Monitoring and Threat Detection

To protect the Services and comply with Applicable Law, Growwr may monitor systems, infrastructure, authentication events, API activity, network traffic, application logs, and operational telemetry for purposes including:

• cybersecurity;
• fraud prevention;
• abuse detection;
• vulnerability identification;
• incident response;
• compliance monitoring;
• system maintenance;
• troubleshooting;
• service reliability;
• quality assurance; and
• protecting the integrity of the Services.

Such monitoring shall be conducted in accordance with Applicable Law, the Privacy Policy, and Growwr’s legitimate security interests.

18.7 Security Updates and Maintenance

Growwr may deploy security patches, infrastructure updates, authentication enhancements, software upgrades, configuration changes, emergency fixes, or other maintenance activities without prior notice where reasonably necessary to:

• address security vulnerabilities;
• prevent exploitation;
• protect users;
• comply with Applicable Law;
• improve system resilience;
• maintain service reliability; or
• respond to emerging cybersecurity threats.

Where reasonably practicable, Growwr will seek to minimize disruption caused by planned maintenance.

18.8 Third-Party Infrastructure and Service Providers

The Services rely upon third-party infrastructure, cloud hosting providers, payment providers, identity verification providers, artificial intelligence providers, communications providers, analytics providers, and other Service Providers.

Although Growwr exercises reasonable care in selecting and managing its Service Providers, Growwr does not control the independent security practices, operational decisions, or security incidents affecting those third parties.

Information regarding Growwr’s Service Providers is available through the Growwr Trust Center.

18.9 Security Investigations

Growwr reserves the right to investigate any activity that it reasonably believes:

• threatens the security or availability of the Services;
• violates these Terms;
• compromises user Accounts;
• creates cybersecurity risks;
• interferes with platform operations;
• violates Applicable Law; or
• threatens the rights, property, reputation, or safety of Growwr, its users, or third parties.

During an investigation, Growwr may:

• suspend or restrict Accounts;
• preserve system logs and evidence;
• temporarily delay transactions or payouts;
• request additional information or documentation;
• disable affected functionality;
• notify affected users where appropriate;
• cooperate with regulators or law enforcement agencies where required or permitted by Applicable Law; and
• take any other action reasonably necessary to protect the Services.

18.10 Security Certifications and Compliance

Growwr continually evaluates and improves its security program in accordance with recognized industry standards and evolving best practices.

Growwr may obtain, maintain, pursue, or publicly reference security certifications, attestations, audit reports, compliance frameworks, or security assessments from time to time.

Unless expressly stated otherwise, references to any certification, audit, assessment, or compliance framework do not constitute a warranty, guarantee, or representation that the Services are immune from security incidents or cyber threats.

18.11 Security Incident Response

Growwr maintains processes designed to identify, assess, contain, investigate, mitigate, and recover from security incidents affecting the Services.

Where required by Applicable Law, Growwr will provide notifications regarding qualifying security incidents or personal data breaches to affected users or competent authorities within the timeframes required by Applicable Law.

Nothing in this Section shall be interpreted as an admission of liability for any security incident.

18.12 No Security Guarantee

You acknowledge and agree that:

• no cybersecurity program is infallible;
• no system or network can be guaranteed to be free from vulnerabilities;
• unauthorized access may occur despite commercially reasonable safeguards;
• cyber threats continually evolve;
• interruptions, outages, and security incidents may occur despite reasonable precautions; and
• Growwr cannot guarantee that the Services will always be secure, uninterrupted, error-free, or immune from cyberattacks.

Users remain responsible for implementing appropriate security measures within their own organizations and devices.

18.13 Reservation of Rights

Growwr reserves the right to implement, strengthen, modify, replace, suspend, or discontinue any security measure, authentication requirement, monitoring capability, access control, or security protocol where reasonably necessary to:

• protect the Services;
• respond to cybersecurity threats;
• comply with Applicable Law;
• satisfy contractual or regulatory obligations;
• improve platform security;
• protect users and Service Providers; or
• safeguard Growwr’s legitimate business interests.

Nothing in this Section obligates Growwr to maintain any particular security technology, authentication method, certification, or compliance framework indefinitely.

19.1 Third-Party Services

The Services may integrate with, connect to, rely upon, or otherwise make available products, services, software, platforms, infrastructure, content, application programming interfaces (APIs), artificial intelligence models, payment networks, verification systems, communication tools, analytics services, cloud infrastructure, or other technologies provided by independent third parties (collectively, “Third-Party Services”).

Third-Party Services may include, without limitation:

• payment processors;
• banking partners;
• identity verification providers;
• business verification providers;
• artificial intelligence providers;
• cloud hosting providers;
• communications providers;
• analytics providers;
• customer support platforms;
• productivity and collaboration tools;
• authentication providers;
• fraud prevention providers; and
• other vendors necessary for the operation of the Services.

Information regarding Growwr’s principal Service Providers is available through the Growwr Trust Center.

19.2 Independent Providers

Third-Party Services are owned, operated, and controlled by their respective providers.

Except where expressly stated otherwise, Growwr does not own, operate, or control Third-Party Services and is not responsible for their:

• availability;
• functionality;
• performance;
• security;
• reliability;
• content;
• policies;
• business practices; or
• legal compliance.

Your use of Third-Party Services may be governed by the separate terms, privacy policies, and contractual arrangements of the applicable third-party provider.

19.3 Authorized Integrations

The Services may permit you to connect your Growwr Account with authorized Third-Party Services.

By enabling or authorizing such integrations, you instruct Growwr to exchange information with the applicable Third-Party Service as reasonably necessary to provide the requested functionality.

You acknowledge that:

• Growwr is not responsible for information transmitted to or from authorized Third-Party Services;
• third parties may independently process your information in accordance with their own terms and privacy policies;
• disabling an integration may affect the functionality of the Services; and
• Growwr may suspend or discontinue integrations at any time.

19.4 Artificial Intelligence Providers

Certain Growwr AI features rely upon artificial intelligence technologies provided by independent third-party providers.

When you use AI-powered functionality, your prompts, inputs, instructions, documents, and other information submitted to those features may be processed by Growwr and its authorized AI Service Providers solely as necessary to provide the requested functionality.

The use of such AI technologies remains subject to:

• these Terms;
• the Growwr AI Terms;
• the Privacy Policy;
• Applicable Law; and
• any applicable contractual arrangements between Growwr and its AI providers.

Growwr is not responsible for outages, delays, inaccuracies, limitations, or changes arising solely from third-party artificial intelligence systems.

19.5 Payment and Financial Services

Payment processing, payouts, banking connectivity, and related financial functionality may be provided through independent payment processors, banking partners, payment networks, and other regulated financial institutions.

Growwr is not a bank, money transmitter, payment card network, or other regulated financial institution unless expressly stated otherwise.

The availability and operation of payment-related functionality may depend upon the services of independent financial providers.

Certain transactions may additionally be governed by the applicable terms and conditions of those providers.

19.6 Verification Providers

Identity verification, business verification, sanctions screening, document verification, fraud detection, compliance screening, and related verification services may be performed by independent verification providers.

Growwr relies upon information provided by such providers but does not guarantee:

• the accuracy of third-party verification results;
• the completeness of verification information;
• the continued validity of verification decisions; or
• the future conduct of verified users.

Verification remains subject to the limitations described elsewhere in these Terms.

19.7 Availability of Third-Party Services

Growwr may add, replace, modify, suspend, or discontinue any Third-Party Service or integration at any time without liability where reasonably necessary to:

• improve the Services;
• address operational requirements;
• respond to legal or regulatory obligations;
• mitigate security risks;
• replace unavailable providers;
• improve performance; or
• support business continuity.

Growwr does not guarantee the continued availability of any specific Third-Party Service.

19.8 Third-Party Websites and Content

The Services may contain links to third-party websites, applications, documents, resources, advertisements, or other content that is not owned or controlled by Growwr.

Such links are provided solely for convenience.

Growwr does not endorse, guarantee, or assume responsibility for:

• third-party websites;
• external content;
• products;
• services;
• advertisements;
• opinions;
• representations; or
• business practices.

Your interactions with third-party websites and services are solely between you and the applicable third party.

19.9 Third-Party Terms

Where the use of a particular feature depends upon a Third-Party Service, you may be required to agree to additional terms, licenses, or contractual conditions imposed by the applicable provider.

In the event of a conflict between these Terms and mandatory provisions of an applicable third-party agreement governing the Third-Party Service itself, the third-party agreement shall govern solely with respect to that Third-Party Service.

Nothing in this Section modifies your obligations under these Terms regarding your use of the Growwr platform.

19.10 Disclaimer Regarding Third-Party Services

To the fullest extent permitted by Applicable Law, Growwr makes no representation or warranty regarding any Third-Party Service, including with respect to:

• availability;
• uptime;
• compatibility;
• accuracy;
• security;
• reliability;
• legality;
• quality;
• performance; or
• fitness for a particular purpose.

Growwr shall not be responsible for any interruption, loss, damage, delay, security incident, data loss, or other issue arising from the acts, omissions, failures, or policies of independent Third-Party Service providers.

19.11 Reservation of Rights

Growwr reserves the right to:

• determine which Third-Party Services are integrated with the Services;
• approve or reject integrations;
• replace Service Providers;
• discontinue integrations;
• modify interoperability requirements;
• restrict access to particular Third-Party Services;
• establish technical requirements for integrations; and
• take any action reasonably necessary to protect the security, integrity, compliance, and operation of the Services.

Nothing in this Section obligates Growwr to maintain any particular integration, provider, or Third-Party Service indefinitely.

20.1 Consent to Electronic Communications

By accessing or using the Services, you consent to receive communications from Growwr electronically.

You agree that Growwr may provide notices, disclosures, agreements, invoices, receipts, account information, security alerts, legal communications, updates, and other communications in electronic form rather than in paper format.

Electronic communications satisfy any legal requirement that such communications be provided in writing, to the fullest extent permitted by Applicable Law.

20.2 Methods of Communication

Growwr may communicate with you through one or more of the following methods:

• email;
• in-platform notifications;
• dashboard messages;
• mobile application notifications;
• SMS or text messages;
• telephone calls;
• messaging services integrated into the Services;
• API notifications;
• postal mail where required by Applicable Law; or
• any other contact information you provide to Growwr.

Growwr may use different communication methods depending on the nature, urgency, or legal requirements of the communication.

20.3 Responsibility for Contact Information

You are solely responsible for ensuring that your contact information remains accurate, current, and complete.

You agree to promptly update your:

• email address;
• telephone number;
• mailing address, where applicable;
• billing information;
• organization contact information; and
• any other information necessary for Growwr to communicate with you.

Growwr is not responsible for notices that you fail to receive because your contact information is inaccurate, outdated, incomplete, or inaccessible.

20.4 Legal Notices

Growwr may provide legal notices relating to:

• amendments to these Terms;
• updates to policies;
• privacy notices;
• security notifications;
• service interruptions;
• payment matters;
• regulatory disclosures;
• dispute notifications;
• intellectual property matters;
• compliance requirements; and
• other legal or contractual issues.

Unless otherwise required by Applicable Law, such notices become effective upon the earliest of:

• transmission to your registered email address;
• delivery through your Account or dashboard;
• posting within the Services where appropriate;
• publication on Growwr’s website where permitted; or
• any other legally recognized method of electronic delivery.

20.5 Account and Security Notifications

Growwr may send communications relating to:

• password resets;
• login verification;
• multi-factor authentication;
• suspicious login attempts;
• identity verification;
• fraud prevention;
• payment verification;
• unusual account activity;
• security incidents; or
• other security-related matters.

You acknowledge that such communications are essential to the operation and security of the Services and may not be disabled while your Account remains active.

20.6 Service Communications

Growwr may send operational communications relating to:

• Projects;
• payments and payouts;
• verification requests;
• hiring activities;
• AI-powered features;
• platform functionality;
• customer support;
• maintenance;
• service updates;
• technical issues;
• scheduled downtime; and
• other operational matters necessary to provide the Services.

These communications are considered part of the Services and are not promotional communications.

20.7 Marketing Communications

Subject to Applicable Law, Growwr may send newsletters, product announcements, feature updates, educational content, event invitations, promotional offers, surveys, and other marketing communications.

Where required by Applicable Law, Growwr will obtain the necessary consent before sending marketing communications.

You may opt out of marketing communications at any time by using the unsubscribe mechanism included in the communication or through your Account settings.

Opting out of marketing communications does not affect Growwr’s ability to send transactional, operational, legal, security, or other non-marketing communications.

20.8 Communications Between Users

The Services may enable Employers, Talent, Organizations, administrators, and other authorized users to communicate through messaging, collaboration tools, video conferencing, AI-assisted communications, comments, file sharing, or other communication features.

Growwr may process, store, transmit, or facilitate such communications solely as reasonably necessary to:

• operate the Services;
• maintain security;
• detect fraud or abuse;
• provide customer support;
• comply with Applicable Law;
• investigate violations of these Terms; and
• improve platform functionality.

Growwr is not responsible for the accuracy, legality, or content of communications exchanged between users.

20.9 Recording and Monitoring

To the extent permitted by Applicable Law, Growwr may monitor, log, retain, or record certain communications and system interactions for purposes including:

• customer support;
• quality assurance;
• fraud prevention;
• cybersecurity;
• dispute resolution;
• regulatory compliance;
• platform security;
• service improvement; and
• enforcement of these Terms.

Where Applicable Law requires notice or consent before recording communications, Growwr will provide such notice or obtain the required consent.

20.10 Delivery and Receipt

You acknowledge that electronic communications may be subject to delays, filtering, technical failures, spam controls, internet outages, or other circumstances beyond Growwr’s reasonable control.

Except where otherwise required by Applicable Law, Growwr shall not be responsible for your failure to receive a communication resulting from:

• inaccurate contact information;
• email filtering or spam settings;
• failures of third-party communication providers;
• internet or network disruptions;
• technical failures of your devices or systems; or
• other circumstances outside Growwr’s reasonable control.

20.11 Electronic Records and Signatures

You agree that electronic records, electronic signatures, electronic acknowledgments, click-through agreements, digital acceptances, and similar electronic methods of indicating assent shall have the same legal force and effect as handwritten signatures and paper records, to the fullest extent permitted by Applicable Law.

You agree not to contest the validity or enforceability of electronic agreements solely because they were executed electronically.

20.12 Reservation of Rights

Growwr reserves the right to determine the method, format, frequency, timing, content, and recipients of communications relating to the Services, provided such communications comply with Applicable Law.

Growwr may modify its communication practices, notification systems, messaging features, contact methods, or electronic delivery procedures at any time to improve the Services, enhance security, satisfy legal or regulatory requirements, or support operational needs.

Nothing in this Section obligates Growwr to provide communications through any particular channel or technology indefinitely.

21.1 Acceptable Use Requirements

You agree to access and use the Services only for lawful, authorized, and legitimate business or professional purposes and in accordance with:

• these Terms;
• all applicable Growwr policies;
• Applicable Law;
• applicable contractual obligations; and
• generally accepted standards of responsible and ethical conduct.

You are solely responsible for your activities conducted through the Services and for ensuring that all Authorized Users acting on your behalf comply with this Section.

21.2 Prohibited Activities

You shall not use the Services to:

• violate any Applicable Law;
• engage in fraudulent, deceptive, misleading, or dishonest conduct;
• facilitate unlawful transactions or activities;
• impersonate another individual or Organization;
• create false identities or fraudulent Accounts;
• submit forged, manipulated, or misleading documents;
• misrepresent qualifications, credentials, employment history, certifications, or experience;
• evade identity verification or compliance procedures;
• interfere with the rights of other users; or
• engage in any activity that reasonably may harm Growwr, its users, or third parties.

21.3 Platform Integrity

You shall not:

• interfere with the proper operation of the Services;
• attempt to circumvent platform restrictions or technical limitations;
• manipulate search results, rankings, recommendations, reviews, ratings, or matching systems;
• artificially inflate platform metrics;
• engage in spam, unsolicited communications, or mass messaging;
• abuse referral or promotional programs;
• create duplicate Accounts to evade restrictions;
• attempt to bypass payment workflows;
• circumvent Growwr’s marketplace protections; or
• otherwise undermine the integrity or fair operation of the Services.

21.4 Misuse of Growwr AI

When using Growwr AI or AI-powered functionality, you shall not:

• use AI outputs to engage in unlawful activity;
• intentionally generate fraudulent, deceptive, defamatory, or harmful content;
• use AI to impersonate individuals or organizations;
• attempt to circumvent AI safety mechanisms or usage restrictions;
• use AI to facilitate phishing, fraud, identity theft, or cybercrime;
• submit malicious prompts intended to compromise the Services;
• intentionally exploit vulnerabilities in AI systems;
• use AI to violate the rights of others; or
• otherwise misuse Growwr AI in a manner inconsistent with these Terms or Applicable Law.

Users remain solely responsible for reviewing and validating AI-generated outputs before relying upon or using them.

21.5 Security and System Abuse

You shall not:

• attempt to gain unauthorized access to any Account, system, network, or infrastructure;
• reverse engineer, decompile, or otherwise attempt to discover proprietary technologies except where expressly permitted by Applicable Law;
• interfere with authentication or security controls;
• distribute malware, ransomware, spyware, viruses, or other harmful software;
• conduct unauthorized vulnerability scanning or penetration testing;
• launch denial-of-service attacks;
• harvest credentials or authentication information;
• intercept communications without authorization;
• exploit vulnerabilities; or
• otherwise compromise or attempt to compromise the security or availability of the Services.

21.6 Intellectual Property Violations

You shall not upload, publish, distribute, transmit, or otherwise make available any Content that:

• infringes or misappropriates the Intellectual Property Rights of another person or entity;
• violates license agreements;
• unlawfully reproduces copyrighted works;
• infringes trademarks, patents, trade secrets, or other proprietary rights; or
• otherwise violates the legal rights of any third party.

You are solely responsible for ensuring that you possess all rights necessary to use any Content submitted through the Services.

21.7 Confidential Information

You shall not use the Services to improperly disclose, misuse, publish, distribute, or otherwise expose Confidential Information belonging to:

• Growwr;
• Employers;
• Talent;
• Organizations;
• Service Providers; or
• any third party.

Where you receive Confidential Information through the Services, you agree to use such information solely for its authorized purpose and in accordance with these Terms, any applicable agreements, and Applicable Law.

21.8 Marketplace Conduct

When participating in the Growwr Marketplace, you agree not to:

• manipulate hiring or project outcomes;
• engage in fraudulent bidding or pricing;
• create fake Projects or job postings;
• submit false applications;
• engage in payment fraud;
• intentionally move platform relationships off-platform to avoid applicable fees or platform protections;
• abuse the ratings or review system;
• engage in collusion with other users;
• solicit prohibited payments; or
• otherwise undermine the integrity of the Marketplace.

Marketplace-specific obligations remain subject to the Marketplace Policy and other applicable Growwr policies.

21.9 Compliance with Export Controls and Sanctions

You shall not use the Services:

• in violation of applicable export control laws;
• in violation of economic sanctions;
• on behalf of sanctioned individuals or entities;
• for prohibited military, weapons, or unlawful governmental purposes;
• to facilitate transactions prohibited by Applicable Law; or
• in any jurisdiction where providing the Services would violate Applicable Law.

Growwr reserves the right to restrict or terminate access where required to comply with export controls, sanctions laws, or other legal obligations.

21.10 Automated Access

Except as expressly authorized by Growwr, you shall not:

• use bots, scrapers, crawlers, automated scripts, or similar technologies to access the Services;
• harvest data from the Services;
• systematically extract Content;
• overload or interfere with platform infrastructure;
• bypass rate limits or technical controls; or
• use automated means to create Accounts or manipulate platform activity.

Authorized API usage remains subject to Growwr’s API documentation, technical requirements, and any applicable developer agreements.

21.11 Enforcement

Growwr reserves the right to investigate suspected violations of this Section and may, where reasonably necessary:

• remove or restrict Content;
• suspend or terminate Accounts;
• delay payments or payouts;
• disable features;
• require additional verification;
• preserve evidence;
• cooperate with law enforcement or regulatory authorities where required or permitted by Applicable Law; and
• take any other action reasonably necessary to protect the Services, users, or Growwr’s legitimate business interests.

Growwr’s failure to enforce any provision of this Section in one instance does not constitute a waiver of its right to enforce it in future instances.

21.12 Reservation of Rights

Growwr reserves the right to determine, in its reasonable discretion, whether particular conduct violates these Terms or otherwise threatens the security, integrity, availability, reputation, or lawful operation of the Services.

Growwr may update, supplement, or modify its Acceptable Use requirements from time to time to address evolving technologies, legal requirements, security threats, platform functionality, or industry best practices.

Nothing in this Section limits Growwr’s rights under these Terms, the Marketplace Policy, the Privacy Policy, the Security documentation, or Applicable Law.

22.1 Right to Investigate and Enforce

Growwr reserves the right to investigate any actual, suspected, or alleged violation of these Terms, Applicable Law, Growwr policies, or any activity that Growwr reasonably believes may threaten the security, integrity, availability, reputation, or lawful operation of the Services.

Growwr may initiate investigations based on:

• user reports;
• automated monitoring;
• fraud detection systems;
• security alerts;
• verification reviews;
• payment irregularities;
• regulatory inquiries;
• legal process;
• internal audits; or
• any other information reasonably indicating a potential violation.

Nothing in this Section obligates Growwr to investigate every report or suspected violation.

22.2 Grounds for Suspension or Restriction

Growwr may suspend, restrict, limit, or otherwise modify access to all or part of the Services immediately, with or without prior notice, where Growwr reasonably determines that:

• you have violated these Terms or any Growwr policy;
• you have violated Applicable Law;
• your Account has been compromised;
• fraudulent or deceptive activity is suspected;
• identity verification cannot be completed or maintained;
• payment fraud, money laundering, sanctions violations, or other financial crime risks are identified;
• your use of the Services presents cybersecurity or operational risks;
• your conduct threatens other users;
• your activities expose Growwr to legal, regulatory, financial, or reputational risk;
• a governmental authority, court, regulator, or law enforcement agency requires such action;
• continued access could interfere with an investigation; or
• suspension is otherwise reasonably necessary to protect the Services or Growwr’s legitimate business interests.

Restrictions may apply to specific features, Projects, Workspaces, payment functionality, AI Services, APIs, or the entire Account.

22.3 Enforcement Actions

Without limiting any other rights or remedies available under these Terms or Applicable Law, Growwr may take one or more of the following actions:

• issue warnings;
• require corrective action;
• require additional identity or business verification;
• temporarily restrict functionality;
• remove or disable User Content;
• cancel or pause Projects;
• delay or withhold payments or payouts where reasonably necessary;
• suspend or revoke verification status or badges;
• disable API access;
• suspend or terminate Accounts;
• prohibit future registration;
• recover unpaid fees or losses;
• report unlawful activity to appropriate authorities; or
• pursue any other legal or equitable remedy available.

Growwr may determine the appropriate enforcement action based on the nature, severity, frequency, and potential impact of the violation.

22.4 Temporary Holds

Where reasonably necessary to investigate fraud, security incidents, payment disputes, legal compliance issues, sanctions concerns, or other risks, Growwr may temporarily:

• place holds on payouts;
• delay payment processing;
• suspend Project completion;
• restrict account functionality;
• preserve Account information;
• retain relevant records; or
• prevent transfers of funds or digital assets processed through the Services.

Such actions may remain in effect until Growwr reasonably determines that the applicable risk has been resolved or no longer exists.

22.5 Cooperation During Investigations

You agree to cooperate fully with Growwr during investigations relating to:

• fraud;
• security incidents;
• verification reviews;
• payment disputes;
• compliance matters;
• violations of these Terms;
• intellectual property disputes;
• regulatory inquiries; or
• other matters affecting the Services.

Upon request, you agree to provide information, documentation, explanations, or other materials reasonably necessary for Growwr to conduct its investigation.

Failure to cooperate may itself constitute grounds for suspension or termination of your Account.

22.6 Removal of Content

Growwr may remove, disable access to, restrict, archive, preserve, or refuse to publish any User Content that Growwr reasonably believes:

• violates these Terms;
• infringes the rights of another person;
• is unlawful;
• contains malicious software;
• threatens platform security;
• facilitates fraud;
• creates legal or regulatory risk; or
• is otherwise inconsistent with the safe and lawful operation of the Services.

Growwr is not obligated to provide advance notice before removing content where immediate action is reasonably necessary.

22.7 No Obligation to Monitor

Although Growwr may monitor the Services, review reports, or investigate suspected violations, Growwr has no obligation to proactively monitor every user, communication, Project, transaction, AI interaction, or piece of User Content.

Growwr’s decision not to investigate, suspend, remove content, or enforce any provision in a particular instance shall not constitute:

• approval of the conduct;
• a waiver of Growwr’s rights;
• an assumption of responsibility for user activities; or
• an obligation to take similar action in future circumstances.

22.8 Compliance with Legal Process

Growwr may suspend Accounts, preserve records, disclose information, restrict access, or take other actions where Growwr reasonably determines that doing so is necessary to:

• comply with Applicable Law;
• respond to lawful governmental requests;
• comply with court orders;
• satisfy regulatory obligations;
• comply with sanctions or export control requirements;
• protect legal rights;
• prevent unlawful activity; or
• protect the safety of individuals or the integrity of the Services.

Where legally permitted and reasonably appropriate, Growwr may notify affected users before or after responding to legal process.

22.9 Appeals

Where Growwr determines that an enforcement action may be eligible for review, affected users may submit an appeal through Growwr’s designated support or compliance channels.

Submission of an appeal does not suspend or delay the enforcement action unless Growwr expressly agrees otherwise.

Growwr reserves the right to request additional documentation or information before reviewing an appeal and may affirm, modify, or reverse its prior decision in its sole discretion.

Nothing in this Section creates an obligation for Growwr to provide an appeal process in every circumstance.

22.10 No Liability for Enforcement Actions

To the fullest extent permitted by Applicable Law, Growwr shall not be liable for any loss, damage, delay, business interruption, lost profits, reputational harm, or other consequences arising from enforcement actions taken in good faith to:

• protect the Services;
• comply with Applicable Law;
• prevent fraud;
• respond to security threats;
• enforce these Terms; or
• protect Growwr, its users, Service Providers, or third parties.

This limitation does not affect any liability that cannot be excluded or limited under Applicable Law.

22.11 Reservation of Rights

The enforcement rights described in this Section are cumulative and do not limit any other rights or remedies available to Growwr under these Terms, other Growwr policies, contract, equity, or Applicable Law.

Growwr reserves the right to determine, in its reasonable discretion, the nature, scope, timing, and duration of any enforcement action necessary to protect the Services, its users, and its legitimate business interests.

Nothing in this Section shall be interpreted as requiring Growwr to exercise any particular enforcement action, to apply enforcement uniformly across all situations, or to continue providing access to the Services where Growwr reasonably determines that continued access is inappropriate.

23.1 Termination by You

You may terminate your Account or discontinue your use of the Services at any time by following the account closure procedures made available through the Services or by contacting Growwr Support.

Termination of your Account does not automatically:

• cancel outstanding Projects;
• extinguish payment obligations;
• release accrued fees;
• terminate agreements between Employers and Talent;
• eliminate tax obligations;
• remove legal responsibilities arising before termination; or
• require Growwr to immediately delete information where retention is permitted or required under Applicable Law.

23.2 Termination by Growwr

Growwr may suspend, restrict, or terminate your Account, access to the Services, or any portion of the Services immediately, with or without prior notice, where Growwr reasonably determines that:

• you have violated these Terms or any Growwr policy;
• you have violated Applicable Law;
• you have engaged in fraudulent, deceptive, abusive, or unlawful conduct;
• your Account presents security, fraud, compliance, or operational risks;
• required identity or business verification cannot be completed or maintained;
• you have provided false, inaccurate, or misleading information;
• you have materially breached contractual obligations relating to the Services;
• your continued use may expose Growwr, its users, or third parties to legal, financial, regulatory, reputational, or security risks;
• Growwr is required to do so by Applicable Law, court order, regulatory authority, or governmental agency;
• you remain inactive for an extended period where permitted by Applicable Law and Growwr’s policies; or
• Growwr discontinues all or part of the Services.

Growwr may determine, in its reasonable discretion, whether suspension or termination is appropriate based on the facts and circumstances of each case.

23.3 Effect of Termination

Upon termination or closure of your Account:

• your right to access and use the Services immediately ceases, except where Growwr expressly permits limited access;
• licenses granted to you under these Terms terminate;
• Growwr may deactivate your Account and associated credentials;
• Growwr may revoke verification status, badges, API credentials, or access permissions;
• public profiles may be removed or disabled;
• pending Projects may be cancelled or otherwise handled in accordance with applicable agreements and Growwr policies; and
• Growwr may retain information as permitted or required under these Terms, the Privacy Policy, and Applicable Law.

Termination does not affect rights or obligations that accrued prior to the effective date of termination.

23.4 Outstanding Obligations

Termination of these Terms or your Account does not relieve either party of obligations that survive termination, including obligations relating to:

• payment of outstanding fees;
• completed or partially completed Projects;
• taxes;
• confidentiality;
• intellectual property;
• indemnification;
• dispute resolution;
• limitation of liability;
• compliance with Applicable Law; and
• any other obligations that, by their nature, are intended to survive termination.

23.5 Data Retention and Deletion

Following termination, Growwr may delete, anonymize, archive, or retain Account information and User Content in accordance with:

• the Privacy Policy;
• applicable data retention practices;
• legal preservation obligations;
• fraud prevention requirements;
• tax and accounting obligations;
• dispute resolution needs;
• security requirements; and
• Applicable Law.

Growwr is not obligated to immediately delete all information associated with your Account where continued retention is reasonably necessary or legally permitted.

23.6 Pending Payments and Payouts

Termination of your Account does not automatically entitle you to immediate payment or payout.

Growwr may:

• complete pending payment reviews;
• investigate fraud or chargebacks;
• resolve disputes;
• satisfy legal or regulatory obligations;
• offset outstanding amounts owed to Growwr; and
• delay or withhold payments or payouts where permitted under these Terms or Applicable Law.

Any undisputed funds that remain payable following completion of applicable reviews shall be processed in accordance with Growwr’s payment procedures.

23.7 Effect on Employer and Talent Relationships

Termination of your Growwr Account does not automatically terminate contractual, employment, consulting, freelance, or other legal relationships that may exist independently between Employers and Talent.

Growwr is not responsible for enforcing, modifying, or terminating agreements entered into directly between users unless Growwr is expressly a party to such agreement.

Users remain solely responsible for satisfying their contractual obligations to one another following termination of their Accounts.

23.8 Survival

Without limitation, the following provisions shall survive termination or expiration of these Terms to the extent applicable:

• Definitions;
• Intellectual Property;
• User Content and Portfolio;
• Feedback and Suggestions;
• Privacy and Data Protection;
• Payments, Fees, and Taxes;
• Confidentiality;
• Disclaimers;
• Limitation of Liability;
• Indemnification;
• Governing Law;
• Arbitration;
• Compliance with Applicable Law;
• any accrued rights or obligations; and
• any provision that by its nature is intended to survive termination.

23.9 No Liability for Termination

To the fullest extent permitted by Applicable Law, Growwr shall not be liable for any loss, damage, business interruption, loss of profits, loss of opportunity, reputational harm, or other consequences arising from the suspension, restriction, or termination of your Account or access to the Services where such action is taken in accordance with these Terms or Applicable Law.

Nothing in this Section limits liability that cannot lawfully be excluded under Applicable Law.

23.10 Reservation of Rights

Termination is not Growwr’s exclusive remedy for a breach of these Terms.

Growwr reserves all rights and remedies available under these Terms, contract, equity, and Applicable Law, including the right to pursue damages, injunctive relief, specific performance, recovery of unpaid amounts, or any other legal or equitable remedy following termination.

Nothing in this Section obligates Growwr to continue providing the Services to any user, restore a terminated Account, or retain any particular data, functionality, or service after termination, except where required by Applicable Law.

24.1 Services Provided “As Is” and “As Available”

To the fullest extent permitted by Applicable Law, the Services are provided on an “AS IS,” “AS AVAILABLE,” and “WITH ALL FAULTS” basis.

Except as expressly provided in these Terms or in a separate written agreement signed by an authorized representative of Growwr, Growwr makes no representations or warranties, whether express, implied, statutory, or otherwise, regarding the Services.

Your use of the Services is entirely at your own risk.

24.2 No Warranty

To the fullest extent permitted by Applicable Law, Growwr expressly disclaims all warranties and conditions, including any implied warranties or conditions of:

• merchantability;
• fitness for a particular purpose;
• title;
• non-infringement;
• satisfactory quality;
• quiet enjoyment;
• uninterrupted use;
• accuracy;
• availability;
• reliability;
• security;
• compatibility; and
• freedom from defects, errors, malware, or harmful components.

No advice, communication, marketing material, demonstration, or information provided by Growwr or its representatives shall create any warranty unless expressly stated in a written agreement.

24.3 No Employment, Staffing, or Recruitment Guarantee

Growwr provides technology services that facilitate workforce discovery, hiring, collaboration, verification, payments, and artificial intelligence-powered workflows.

Growwr is not:

• an employer;
• a co-employer;
• a staffing agency;
• an employment agency;
• a labor provider;
• a recruiter acting on behalf of users;
• a payroll provider;
• a professional employer organization (PEO);
• a fiduciary;
• an insurer; or
• a guarantor of any employment, engagement, Project, or commercial relationship.

Growwr does not guarantee:

• that Employers will hire Talent;
• that Talent will obtain work;
• the availability of Projects;
• the success of any hiring decision;
• continued employment;
• future business opportunities; or
• the outcome of any relationship formed through the Services.

All hiring, engagement, and business decisions remain solely the responsibility of the applicable users.

24.4 Verification Disclaimer

Growwr’s verification services are designed to improve trust within the Marketplace by evaluating available information from users and authorized third-party sources.

Verification does not constitute:

• a guarantee of identity;
• proof of honesty or integrity;
• confirmation of competence;
• certification of professional ability;
• confirmation of legal compliance;
• a guarantee of future conduct; or
• an endorsement by Growwr.

Verification reflects information available at the time it is performed and may become inaccurate, outdated, incomplete, or superseded by subsequent events.

Users remain solely responsible for conducting their own due diligence before entering into any employment, contractual, financial, or business relationship.

24.5 Artificial Intelligence Disclaimer

Growwr AI provides automated tools intended to assist users with hiring, recruitment, workforce management, communications, document analysis, matching, recommendations, and other business workflows.

Artificial intelligence outputs:

• may be incomplete;
• may contain errors;
• may produce inaccurate or outdated information;
• may reflect limitations of underlying models;
• may generate unexpected results; and
• should not be relied upon as the sole basis for important decisions.

Growwr does not warrant the accuracy, completeness, legality, reliability, fairness, or suitability of AI-generated outputs.

Users remain solely responsible for independently reviewing, validating, and evaluating all AI-generated outputs before relying upon them.

24.6 Marketplace Disclaimer

Growwr operates a technology marketplace that enables Employers and Talent to discover one another and collaborate.

Growwr does not:

• guarantee the quality of work performed by Talent;
• guarantee payment by Employers except as expressly provided through Growwr Pay;
• supervise Projects;
• control the performance of contractual obligations between users;
• endorse individual users;
• guarantee the authenticity of user-generated information; or
• guarantee the success of any Project or engagement.

All Projects and business relationships entered into through the Services are undertaken solely at the users’ own discretion and risk.

24.7 Third-Party Services Disclaimer

The Services rely upon Third-Party Services, including cloud infrastructure, payment processors, verification providers, artificial intelligence providers, communications providers, analytics platforms, and other vendors.

Growwr does not warrant or guarantee:

• the availability;
• performance;
• security;
• accuracy;
• reliability;
• legality; or
• continued operation

of any Third-Party Service.

Interruptions, outages, inaccuracies, delays, or failures affecting Third-Party Services may affect the functionality of the Services.

24.8 Security Disclaimer

Although Growwr implements commercially reasonable administrative, technical, organizational, and physical safeguards, Growwr does not warrant that:

• the Services will always be secure;
• unauthorized access will never occur;
• cyberattacks will never occur;
• data will never be lost;
• malware will never affect the Services; or
• security incidents can be completely prevented.

Users remain responsible for maintaining appropriate security practices within their own organizations and devices.

24.9 Availability Disclaimer

Growwr does not guarantee that the Services will:

• operate continuously;
• be available at all times;
• be free from interruptions;
• be free from delays;
• be free from technical errors;
• meet every user’s requirements; or
• remain unchanged over time.

The Services may be modified, suspended, restricted, or discontinued at any time in accordance with these Terms.

24.10 Regulatory and Legal Disclaimer

Nothing provided through the Services, including AI-generated content, verification information, educational materials, templates, recommendations, analytics, or communications, constitutes:

• legal advice;
• tax advice;
• accounting advice;
• financial advice;
• investment advice;
• employment advice;
• immigration advice;
• regulatory advice; or
• any other licensed professional advice.

Users should consult appropriately qualified professionals before making decisions that may have legal, financial, regulatory, or tax consequences.

24.11 No Guarantee of Business Outcomes

Growwr does not guarantee that use of the Services will result in:

• increased revenue;
• cost savings;
• successful hiring;
• workforce efficiency;
• employee retention;
• successful fundraising;
• business growth;
• regulatory compliance;
• customer acquisition; or
• any other commercial outcome.

Past performance, testimonials, case studies, benchmarks, demonstrations, projections, or success stories do not guarantee future results.

24.12 Jurisdictional Limitations

Some jurisdictions do not permit the exclusion of certain warranties or limitations.

Accordingly, certain disclaimers contained in this Section may not apply to you to the extent prohibited by Applicable Law.

In such jurisdictions, the disclaimers shall apply to the maximum extent permitted by Applicable Law.

24.13 Reservation of Rights

Except as expressly provided in a separate written agreement signed by an authorized representative of Growwr, Growwr makes no representations, warranties, guarantees, or commitments beyond those expressly stated in these Terms.

All disclaimers contained in this Section are cumulative and shall be interpreted to the fullest extent permitted by Applicable Law.

25.1 Scope of Limitation

To the fullest extent permitted by Applicable Law, the limitations of liability set forth in this Section apply to all claims arising out of or relating to:

• these Terms;
• the Services;
• Growwr AI;
• Growwr Talent;
• Growwr Pay;
• the Marketplace;
• Verification Services;
• APIs;
• Workspaces;
• User Content;
• Third-Party Services; and
• any other products or services provided by Growwr.

These limitations apply regardless of the legal theory on which a claim is based, including contract, tort (including negligence), strict liability, statutory liability, misrepresentation, restitution, or any other legal or equitable theory.

25.2 Exclusion of Indirect Damages

To the fullest extent permitted by Applicable Law, Growwr, its Affiliates, officers, directors, employees, contractors, shareholders, agents, licensors, Service Providers, successors, and assigns shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages arising out of or relating to the Services, including, without limitation:

• loss of profits;
• loss of revenue;
• loss of income;
• loss of business opportunities;
• loss of goodwill;
• loss of customers;
• reputational harm;
• loss of anticipated savings;
• business interruption;
• downtime;
• loss of productivity;
• loss or corruption of data;
• loss of use;
• procurement of substitute services;
• interruption of Projects;
• employment-related losses; or
• any other indirect or consequential damages,

even if Growwr has been advised of the possibility of such damages or such damages were otherwise foreseeable.

25.3 Maximum Liability

To the fullest extent permitted by Applicable Law, Growwr’s aggregate liability arising out of or relating to these Terms or the Services shall not exceed the greater of:

1. the total fees actually paid by you directly to Growwr for the Services giving rise to the claim during the twelve (12) months immediately preceding the event giving rise to the claim; or
2. US$100.00.

This limitation applies collectively to all claims arising from the same or related events.

Amounts processed by Growwr Pay on behalf of users, payments exchanged between Employers and Talent, or amounts paid to third-party providers shall not be considered fees paid to Growwr for purposes of calculating this liability cap unless such amounts constitute Growwr’s own service fees.

25.4 No Liability for User Conduct

Growwr shall not be liable for the acts, omissions, conduct, representations, communications, services, products, or contractual performance of:

• Employers;
• Talent;
• Organizations;
• Authorized Users;
• visitors;
• applicants;
• contractors;
• third-party recruiters; or
• any other users of the Services.

Any dispute between users remains solely between those users except to the extent Growwr expressly agrees otherwise in writing.

25.5 No Liability for Hiring or Employment Decisions

Growwr shall not be liable for any hiring, recruitment, employment, contracting, promotion, termination, compensation, classification, disciplinary, immigration, tax, workplace, or other employment-related decisions made by Employers, Talent, or other users.

Users remain solely responsible for exercising independent judgment and conducting appropriate due diligence before entering into employment or commercial relationships.

25.6 No Liability for AI Outputs

Growwr shall not be liable for any decision, action, omission, loss, or damage resulting from:

• AI-generated recommendations;
• automated matching;
• interview analysis;
• rankings;
• summaries;
• evaluations;
• classifications;
• generated documents;
• predictive analytics;
• automated workflows; or
• any other AI-generated output.

Users remain solely responsible for reviewing, validating, and independently evaluating AI-generated outputs before relying upon them.

25.7 No Liability for Verification Services

Growwr shall not be liable for losses arising from:

• inaccurate verification information;
• incomplete verification records;
• fraudulent documentation;
• identity fraud;
• changes occurring after verification;
• omissions in third-party databases;
• verification decisions;
• reliance upon verification badges; or
• future conduct of verified users.

Verification is intended only as an evidence-based trust mechanism and does not constitute a guarantee.

25.8 No Liability for Third-Party Services

Growwr shall not be liable for losses arising from the acts, omissions, failures, outages, security incidents, delays, inaccuracies, or policies of Third-Party Services, including:

• payment processors;
• cloud providers;
• artificial intelligence providers;
• verification providers;
• communications providers;
• analytics providers;
• banking partners; or
• other Service Providers.

Where a Third-Party Service becomes unavailable or experiences operational issues, Growwr may, but is not obligated to, provide reasonable alternative functionality where commercially practicable.

25.9 No Liability for Security Incidents

To the fullest extent permitted by Applicable Law, Growwr shall not be liable for losses arising from:

• cyberattacks;
• unauthorized access;
• phishing attacks;
• credential theft;
• malware;
• ransomware;
• denial-of-service attacks;
• data breaches caused by third parties;
• failures of internet infrastructure;
• telecommunications failures; or
• other cybersecurity incidents beyond Growwr’s reasonable control.

Nothing in this Section limits Growwr’s obligations that cannot lawfully be excluded under Applicable Law.

25.10 Force Majeure and External Events

Growwr shall not be liable for any delay, interruption, failure, or loss resulting from events beyond its reasonable control, including those described in the Force Majeure provisions of these Terms.

25.11 Exclusive Remedy

Except where otherwise required by Applicable Law, the remedies expressly provided under these Terms constitute your exclusive remedies against Growwr arising from or relating to the Services.

You acknowledge that the pricing, commercial structure, and availability of the Services reflect the allocation of risk contained in these Terms, including this Limitation of Liability Section.

25.12 Exceptions

Nothing in these Terms excludes or limits liability for:

• death or personal injury caused by negligence where such liability cannot lawfully be excluded;
• fraud or fraudulent misrepresentation;
• willful misconduct where limitation is prohibited by Applicable Law; or
• any other liability that cannot be excluded or limited under Applicable Law.

If Applicable Law prohibits any portion of this Section, that portion shall be enforced only to the maximum extent permitted, and the remaining provisions shall remain in full force and effect.

25.13 Time Limitation for Claims

To the fullest extent permitted by Applicable Law, any claim arising out of or relating to these Terms or the Services must be commenced within one (1) year after the claim arose or reasonably should have been discovered.

Any claim not commenced within this period shall be permanently barred.

This limitation shall not apply where a longer limitation period is required by non-waivable Applicable Law.

25.14 Reservation of Rights

The limitations and exclusions contained in this Section are cumulative, independent, and shall survive the termination or expiration of these Terms.

If any limitation or exclusion is determined to be unenforceable in a particular jurisdiction, the remaining provisions shall remain enforceable to the fullest extent permitted by Applicable Law.

Nothing in this Section limits any other disclaimer, exclusion, defense, immunity, limitation, or protection available to Growwr under these Terms, contract, equity, or Applicable Law.

26.1 Your Obligation to Indemnify

To the fullest extent permitted by Applicable Law, you agree to defend, indemnify, and hold harmless Growwr, its Affiliates, officers, directors, employees, contractors, agents, licensors, Service Providers, successors, assigns, and representatives (collectively, the “Growwr Indemnified Parties”) from and against any and all claims, demands, actions, proceedings, investigations, liabilities, damages, judgments, settlements, penalties, fines, losses, costs, and expenses (including reasonable attorneys’ fees, court costs, expert fees, and other legal expenses) arising out of or relating to:

• your use of the Services;
• your violation of these Terms;
• your violation of Applicable Law;
• your User Content;
• your Projects or engagements;
• your interactions with other users;
• your infringement or misappropriation of Intellectual Property Rights;
• your violation of privacy, publicity, confidentiality, or other legal rights;
• your misuse of Growwr AI or AI-generated outputs;
• your misuse of Growwr Pay;
• your violation of the Marketplace Policy or other Growwr policies; or
• your negligence, fraud, willful misconduct, or other wrongful acts or omissions.

26.2 Employer Indemnification

Without limiting the general indemnification obligations above, Employers agree to defend, indemnify, and hold harmless the Growwr Indemnified Parties from and against claims arising out of or relating to:

• hiring decisions;
• employment decisions;
• worker classification;
• compensation disputes;
• payroll obligations;
• workplace safety;
• discrimination claims;
• labor and employment law violations;
• immigration compliance;
• tax withholding obligations;
• employee benefits;
• termination decisions;
• contractual disputes with Talent; and
• any other employment or workforce-related obligations.

Growwr does not assume responsibility for an Employer’s legal obligations arising from its workforce or hiring decisions.

26.3 Talent Indemnification

Without limiting the general indemnification obligations above, Talent agree to defend, indemnify, and hold harmless the Growwr Indemnified Parties from and against claims arising out of or relating to:

• inaccurate qualifications or representations;
• failure to perform contractual obligations;
• infringement of Intellectual Property Rights;
• unauthorized use of confidential information;
• professional negligence;
• unlawful conduct;
• tax obligations;
• worker classification disputes;
• licensing or certification issues;
• violations of professional obligations; or
• disputes arising from services performed for Employers.

26.4 User Content and Intellectual Property Claims

You agree to defend, indemnify, and hold harmless the Growwr Indemnified Parties from and against any claim alleging that your User Content, portfolio materials, resumes, project deliverables, software, code, documentation, trademarks, creative works, data, or other materials:

• infringe Intellectual Property Rights;
• violate confidentiality obligations;
• misappropriate trade secrets;
• violate privacy or publicity rights;
• violate contractual obligations; or
• otherwise infringe the legal rights of another person or entity.

26.5 Regulatory and Compliance Matters

You agree to indemnify the Growwr Indemnified Parties against claims, investigations, penalties, fines, sanctions, or enforcement actions arising from:

• your failure to comply with Applicable Law;
• violations of export control laws;
• sanctions violations;
• anti-money laundering violations;
• anti-bribery or anti-corruption violations;
• tax non-compliance;
• data protection violations;
• employment law violations; or
• other regulatory or compliance failures attributable to your conduct.

26.6 Defense and Cooperation

Where Growwr seeks indemnification under this Section, Growwr may:

• assume the exclusive defense of the applicable claim;
• select legal counsel of its choosing;
• participate in the defense at your expense where permitted by Applicable Law;
• require your reasonable cooperation;
• require the production of relevant information and documentation; and
• take actions reasonably necessary to mitigate potential losses.

You agree to cooperate fully in the defense of any indemnified claim.

You shall not settle any claim affecting the Growwr Indemnified Parties without Growwr’s prior written consent if the settlement:

• admits wrongdoing by Growwr;
• imposes obligations upon Growwr;
• restricts Growwr’s rights; or
• otherwise adversely affects Growwr’s interests.

26.7 Mitigation

Nothing in this Section requires Growwr to incur unnecessary losses before seeking indemnification.

Growwr shall take commercially reasonable steps to mitigate losses where required by Applicable Law, provided that Growwr’s failure to do so shall not eliminate your indemnification obligations except to the extent required by Applicable Law.

26.8 Exclusions

Your indemnification obligations shall not apply to the extent that a claim is finally determined by a court of competent jurisdiction to have resulted solely from:

• Growwr’s gross negligence;
• Growwr’s willful misconduct;
• Growwr’s fraud; or
• any other circumstance for which indemnification cannot lawfully be required under Applicable Law.

Where responsibility is shared between you and Growwr, indemnification shall apply only to the extent of your respective responsibility as determined under Applicable Law.

26.9 Survival

Your indemnification obligations survive:

• termination of your Account;
• termination of these Terms;
• completion of any Project;
• cessation of your use of the Services; and
• expiration of any contractual relationship with Growwr,

to the extent that the underlying claim relates to events occurring before or after termination that are subject to this Section.

26.10 Exclusive Rights of Growwr

Nothing in this Section limits Growwr’s right to:

• seek injunctive relief;
• pursue damages;
• recover unpaid fees;
• enforce contractual obligations;
• pursue contribution;
• seek equitable remedies; or
• exercise any other right or remedy available under these Terms, contract, equity, or Applicable Law.

The indemnification obligations contained in this Section are cumulative and do not replace any other remedies available to Growwr.

26.11 Reservation of Rights

Growwr reserves all rights to enforce this Section to the fullest extent permitted by Applicable Law.

If any portion of this Section is determined to be unenforceable in a particular jurisdiction, the remaining provisions shall remain valid and enforceable to the maximum extent permitted by Applicable Law.

Nothing in this Section shall be interpreted as limiting any defense, immunity, limitation of liability, disclaimer, or other legal protection available to Growwr under these Terms or Applicable Law.

27.1 Confidential Information

For purposes of these Terms, “Confidential Information” means any non-public information disclosed by or on behalf of Growwr, an Employer, Talent, Organization, Service Provider, or other authorized user that is designated as confidential or that reasonably should be understood to be confidential based on its nature or the circumstances of disclosure.

Confidential Information may include, without limitation:

• business plans;
• product roadmaps;
• software and source code;
• algorithms and artificial intelligence models;
• technical documentation;
• APIs and system architecture;
• trade secrets;
• research and development;
• financial information;
• pricing information;
• customer information;
• hiring plans;
• workforce data;
• business strategies;
• marketing plans;
• security information;
• authentication credentials;
• proprietary datasets;
• unpublished features;
• Project materials; and
• other proprietary or commercially sensitive information.

Confidential Information does not include information that:

• is or becomes publicly available through no breach of these Terms;
• was lawfully known to the receiving party before disclosure;
• is lawfully obtained from an independent third party without confidentiality obligations; or
• is independently developed without use of the disclosing party’s Confidential Information.

27.2 Confidentiality Obligations

Where you receive Confidential Information through or in connection with the Services, you agree to:

• keep the Confidential Information strictly confidential;
• use the Confidential Information solely for the purpose for which it was disclosed;
• protect the Confidential Information using at least reasonable care, and no less than the care you use to protect your own confidential information of a similar nature;
• limit access to individuals who have a legitimate need to know and who are bound by confidentiality obligations at least as protective as those contained in these Terms;
• prevent unauthorized disclosure or misuse; and
• comply with all applicable confidentiality obligations imposed by Applicable Law or separate written agreements.

You shall not disclose, publish, distribute, copy, sell, license, exploit, reverse engineer, or otherwise use Confidential Information except as expressly authorized by these Terms or by the disclosing party.

27.3 Confidentiality Between Employers and Talent

Employers and Talent may exchange Confidential Information during recruitment, interviews, onboarding, Projects, engagements, or other activities facilitated through the Services.

Growwr is not a party to confidentiality agreements entered into directly between users and does not monitor or enforce such agreements unless Growwr expressly agrees otherwise in writing.

Users remain solely responsible for protecting Confidential Information exchanged between themselves.

Nothing in these Terms prevents Employers and Talent from entering into separate non-disclosure agreements (“NDAs”) or confidentiality agreements governing their relationship.

27.4 Growwr Confidential Information

You acknowledge that the Services contain valuable proprietary information belonging to Growwr.

Without limiting other protections contained in these Terms, you agree not to disclose or misuse Growwr’s Confidential Information, including:

• software;
• source code;
• artificial intelligence models;
• prompts and prompt libraries;
• ranking methodologies;
• matching algorithms;
• pricing methodologies;
• security architecture;
• infrastructure design;
• internal documentation;
• business processes;
• non-public product features;
• strategic plans;
• research and development; and
• any other proprietary information not publicly disclosed by Growwr.

Unauthorized disclosure or use of Growwr’s Confidential Information may result in immediate suspension or termination of your Account and may subject you to legal action.

27.5 Compelled Disclosure

If you are required by Applicable Law, court order, governmental authority, or regulatory process to disclose Confidential Information, you shall, where legally permitted:

• promptly notify the disclosing party before making the disclosure;
• cooperate with reasonable efforts to seek confidential treatment or other protective measures; and
• disclose only the minimum amount of Confidential Information legally required.

Nothing in this Section requires a party to violate Applicable Law or a lawful governmental order.

27.6 Security of Confidential Information

Each party is responsible for implementing reasonable administrative, technical, and organizational safeguards designed to protect Confidential Information against unauthorized access, disclosure, alteration, or destruction.

Users acknowledge that electronic communications and internet-based systems involve inherent security risks and agree to exercise appropriate care when transmitting or storing Confidential Information.

27.7 Return or Destruction of Confidential Information

Upon termination of your right to access Confidential Information, or upon the lawful request of the disclosing party where applicable, you shall promptly:

• cease using the Confidential Information;
• return or securely destroy Confidential Information in your possession or control, where reasonably practicable; and
• certify such destruction if reasonably requested.

This obligation does not apply to information that:

• must be retained under Applicable Law;
• is retained pursuant to routine backup or disaster recovery systems until deleted in the ordinary course of business;
• is preserved for legal hold purposes; or
• is retained by Growwr in accordance with its Privacy Policy, data retention practices, or legal obligations.

27.8 No License

Disclosure of Confidential Information does not grant any ownership interest, license, intellectual property rights, or other rights in such Confidential Information except as expressly provided under these Terms or in a separate written agreement.

All Confidential Information remains the exclusive property of the applicable owner.

27.9 Injunctive Relief

You acknowledge that unauthorized use or disclosure of Confidential Information may cause irreparable harm for which monetary damages alone may be an inadequate remedy.

Accordingly, Growwr and any other lawful owner of Confidential Information may seek temporary, preliminary, or permanent injunctive relief, specific performance, or other equitable remedies, in addition to any other rights or remedies available under these Terms or Applicable Law, without the necessity of posting a bond where permitted by Applicable Law.

27.10 Survival

The confidentiality obligations contained in this Section shall survive the termination or expiration of these Terms and shall continue for so long as the applicable information remains Confidential Information under Applicable Law or until the information lawfully enters the public domain through no wrongful act of the receiving party.

Where Applicable Law or a separate written agreement requires a longer confidentiality period, that longer period shall govern.

27.11 Reservation of Rights

Nothing in this Section limits any confidentiality obligations arising under:

• separate non-disclosure agreements;
• enterprise agreements;
• employment agreements;
• consulting agreements;
• data processing agreements;
• applicable professional duties;
• Applicable Law; or
• other legally binding contractual obligations.

Growwr reserves all rights to protect its Confidential Information and the Confidential Information entrusted to it by users, customers, partners, and Service Providers.

28.1 Force Majeure Events

Growwr shall not be liable for any delay, interruption, failure, or inability to perform its obligations under these Terms to the extent such delay, interruption, failure, or inability results from events or circumstances beyond Growwr’s reasonable control (”Force Majeure Event”).

Force Majeure Events include, without limitation:

• acts of God;
• natural disasters;
• earthquakes;
• floods;
• hurricanes;
• wildfires;
• epidemics or pandemics;
• public health emergencies;
• war;
• armed conflict;
• terrorism;
• civil unrest;
• riots;
• labor disputes or strikes not involving Growwr’s own employees where legally attributable;
• governmental actions;
• changes in Applicable Law;
• sanctions;
• embargoes;
• export restrictions;
• court orders;
• regulatory actions;
• failures of utilities;
• power outages;
• internet disruptions;
• telecommunications failures;
• failures of cloud infrastructure;
• failures of Third-Party Services;
• cyberattacks;
• denial-of-service attacks;
• widespread security incidents;
• shortages of materials or services;
• transportation disruptions; and
• any other event beyond Growwr’s reasonable control.

28.2 Suspension of Performance

Where a Force Majeure Event prevents, delays, or materially interferes with Growwr’s performance of its obligations, Growwr’s affected obligations shall be suspended for the duration of the Force Majeure Event and for such additional period as is reasonably necessary to resume normal operations.

Growwr shall not be deemed in breach of these Terms for any delay or failure to perform resulting from a Force Majeure Event.

28.3 Reasonable Mitigation

Growwr will use commercially reasonable efforts to mitigate the effects of a Force Majeure Event and to restore affected Services as soon as reasonably practicable under the circumstances.

Nothing in this Section requires Growwr to:

• settle labor disputes;
• incur unreasonable costs;
• compromise platform security;
• violate Applicable Law;
• expose its personnel or users to unreasonable risks; or
• continue operations where doing so is commercially impracticable or unsafe.

28.4 Third-Party Service Disruptions

Because the Services depend upon Third-Party Services, Growwr shall not be liable for delays, interruptions, failures, or degradation of the Services resulting from Force Majeure Events affecting:

• cloud infrastructure providers;
• payment processors;
• banking partners;
• identity verification providers;
• artificial intelligence providers;
• communications providers;
• internet service providers;
• telecommunications carriers;
• utility providers; or
• other independent Service Providers.

Growwr may temporarily suspend or modify affected functionality until such Third-Party Services are restored or suitable alternatives become available.

28.5 User Obligations During Force Majeure Events

Users remain responsible for complying with these Terms to the extent reasonably possible during a Force Majeure Event.

Where reasonably necessary to protect the Services, users, or compliance obligations, Growwr may:

• temporarily suspend Accounts;
• delay payments or payouts;
• postpone verification activities;
• modify operational procedures;
• limit access to certain features;
• implement emergency security measures; or
• take any other reasonable action necessary to respond to the Force Majeure Event.

28.6 Business Continuity and Disaster Recovery

Growwr maintains business continuity and disaster recovery processes designed to support the continued operation and recovery of the Services during significant operational disruptions.

While Growwr endeavors to restore Services as promptly as reasonably practicable, Growwr does not warrant that:

• all Services will remain continuously available during a Force Majeure Event;
• recovery will occur within any specific timeframe;
• all data will remain immediately accessible; or
• all platform functionality will remain unaffected.

28.7 Notice

Where reasonably practicable and appropriate under the circumstances, Growwr may provide notice of a Force Majeure Event through:

• the Services;
• email;
• Growwr’s website;
• status pages;
• customer communications; or
• other reasonable communication channels.

Failure to provide notice shall not prevent Growwr from relying upon this Section where circumstances make notice impracticable or impossible.

28.8 Extended Force Majeure

If a Force Majeure Event continues for an extended period such that continued performance becomes commercially impracticable or legally impossible, Growwr may, upon reasonable notice where practicable:

• suspend affected Services;
• discontinue particular features;
• terminate affected portions of the Services;
• terminate these Terms with respect to affected Services; or
• implement alternative methods of performance where commercially reasonable.

Neither party shall be liable solely because Growwr exercises its rights under this Section in response to a prolonged Force Majeure Event.

28.9 No Waiver of Other Rights

The occurrence of a Force Majeure Event does not waive or limit any other rights or remedies available to Growwr under these Terms or Applicable Law.

Nothing in this Section limits Growwr’s rights to:

• suspend or terminate Accounts;
• enforce these Terms;
• investigate fraud or security incidents;
• comply with legal or regulatory obligations; or
• protect the security, integrity, and lawful operation of the Services.

28.10 Reservation of Rights

Growwr reserves the right to implement emergency operational measures, modify Service delivery, prioritize critical platform functions, allocate resources, and take any other actions reasonably necessary to respond to a Force Majeure Event and protect the interests of Growwr, its users, Service Providers, and other stakeholders.

Nothing in this Section shall be interpreted as requiring Growwr to maintain any particular level of service, operational capacity, or functionality during circumstances beyond its reasonable control.

29.1 Governing Law

These Terms, the Services, and any dispute, claim, controversy, or cause of action arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles or rules that would result in the application of the laws of another jurisdiction.

The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply to these Terms or any transaction arising under them.

29.2 Global Nature of the Services

Growwr operates a global technology platform that may be accessed by users located in multiple countries and jurisdictions.

Notwithstanding the international nature of the Services, the parties agree that, except where mandatory provisions of Applicable Law require otherwise, these Terms shall be governed by the laws specified in this Section.

Nothing in these Terms shall be interpreted as limiting any mandatory consumer, employment, privacy, or other statutory protections that cannot lawfully be waived under Applicable Law.

29.3 Compliance with Local Laws

Each user is solely responsible for complying with all Applicable Laws governing their access to and use of the Services, including laws relating to:

• employment;
• labor;
• taxation;
• immigration;
• worker classification;
• export controls;
• sanctions;
• anti-money laundering;
• anti-bribery;
• privacy and data protection;
• intellectual property;
• consumer protection; and
• other legal or regulatory obligations applicable to the user’s activities.

Growwr does not represent or warrant that the Services are lawful or appropriate for use in every jurisdiction.

29.4 Cross-Border Activities

Users acknowledge that Projects, hiring activities, payments, communications, verification services, and AI-powered functionality may involve parties located in different jurisdictions.

Each party remains solely responsible for ensuring that its own cross-border activities comply with Applicable Law, including any legal requirements relating to:

• international employment;
• tax reporting;
• export controls;
• sanctions;
• data transfers;
• licensing requirements;
• foreign exchange controls; and
• other applicable regulatory obligations.

Growwr is not responsible for determining or ensuring users’ compliance with jurisdiction-specific legal requirements.

29.5 Government and Regulatory Compliance

Nothing in these Terms limits Growwr’s right to comply with:

• Applicable Law;
• governmental requests;
• court orders;
• subpoenas;
• regulatory investigations;
• sanctions requirements;
• export control laws;
• law enforcement requests; or
• other legally binding governmental processes.

Growwr may take any action reasonably necessary to satisfy its legal and regulatory obligations, including restricting access to the Services, preserving records, disclosing information where legally required or permitted, and suspending transactions or Accounts.

29.6 Mandatory Local Rights

If Applicable Law grants you rights or remedies that cannot lawfully be waived or limited by contract, those mandatory rights shall apply only to the extent required by Applicable Law.

To the maximum extent permitted, all remaining provisions of these Terms shall continue to be governed by the laws specified in this Section.

29.7 Relationship to Arbitration

The governing law provisions contained in this Section apply to the interpretation and enforcement of these Terms, subject to the Arbitration provisions contained in the following Section.

Nothing in this Section limits the enforceability of any valid arbitration agreement contained in these Terms.

29.8 Equitable Relief

Notwithstanding the governing law or arbitration provisions of these Terms, Growwr may seek temporary, preliminary, or permanent injunctive relief, specific performance, or other equitable remedies in any court of competent jurisdiction where reasonably necessary to:

• protect Intellectual Property Rights;
• protect Confidential Information;
• preserve platform security;
• prevent fraud;
• enforce restrictive obligations;
• protect user data; or
• prevent irreparable harm.

Seeking such equitable relief shall not constitute a waiver of Growwr’s right to require arbitration of any remaining claims where arbitration is otherwise required under these Terms.

29.9 Severability of Governing Law Provisions

If any provision of this Section is held to be invalid, illegal, or unenforceable under Applicable Law, the remaining provisions shall remain in full force and effect to the fullest extent permitted by Applicable Law.

Any unenforceable provision shall be interpreted or modified only to the minimum extent necessary to make it enforceable while preserving its original intent.

29.10 Reservation of Rights

Growwr reserves all rights to assert any jurisdiction, venue, governing law, statutory defense, immunity, or other legal protection available under Applicable Law where necessary to protect its legitimate business interests, comply with legal obligations, or enforce these Terms.

Nothing in this Section limits Growwr’s ability to comply with mandatory legal requirements in any jurisdiction in which it operates or provides the Services.

30.1 Agreement to Arbitrate

To the fullest extent permitted by Applicable Law, you and Growwr agree that any dispute, claim, controversy, or cause of action arising out of or relating to:

• these Terms;
• the Services;
• Growwr AI;
• Growwr Talent;
• Growwr Pay;
• the Marketplace;
• Verification Services;
• your Account;
• any Project;
• payments;
• intellectual property;
• privacy;
• security;
• communications; or
• any other relationship between you and Growwr,

shall be resolved exclusively through final and binding arbitration, except where these Terms expressly provide otherwise or where Applicable Law prohibits mandatory arbitration.

This agreement to arbitrate is intended to be broadly interpreted.

30.2 Informal Resolution

Before initiating arbitration, either party shall first provide written notice describing the nature of the dispute and the relief sought.

The parties agree to use commercially reasonable efforts to resolve the dispute through good-faith negotiations for at least thirty (30) days following receipt of the notice before commencing arbitration, unless immediate equitable relief is necessary.

Nothing in this Section prevents either party from seeking temporary emergency relief where delay could result in irreparable harm.

30.3 Arbitration Rules

Unless otherwise required by Applicable Law or agreed by the parties in writing, arbitration shall:

• be administered by the American Arbitration Association (AAA) or a comparable arbitration provider if the AAA is unavailable;
• be conducted in accordance with the applicable commercial arbitration rules then in effect;
• be conducted in the English language;
• be conducted by one (1) neutral arbitrator unless the applicable rules require otherwise; and
• result in a written decision.

The arbitrator shall have exclusive authority to resolve any dispute regarding the interpretation, applicability, enforceability, or formation of this arbitration agreement, except where Applicable Law provides otherwise.

30.4 Seat and Venue of Arbitration

The legal seat of arbitration shall be Wilmington, Delaware, United States, unless the parties agree otherwise or Applicable Law requires a different location.

The arbitration may be conducted:

• in person;
• by videoconference;
• by telephone;
• through written submissions; or
• by any combination of these methods, as determined by the arbitrator or agreed by the parties.

30.5 Individual Proceedings Only

To the fullest extent permitted by Applicable Law, disputes shall be resolved solely on an individual basis.

Neither you nor Growwr may:

• participate in a class action;
• participate in a collective action;
• participate in a representative action;
• act as a private attorney general;
• consolidate claims involving different users; or
• arbitrate claims on behalf of any other person or entity,

unless such waiver is prohibited by Applicable Law.

The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim.

30.6 Exceptions to Arbitration

Nothing in this Section prevents either party from:

• bringing an individual claim in a court that has jurisdiction over qualifying small claims matters, where permitted by Applicable Law;
• seeking temporary, preliminary, or permanent injunctive relief;
• seeking specific performance;
• seeking equitable relief to protect Intellectual Property Rights;
• seeking relief to protect Confidential Information;
• seeking relief relating to unauthorized access, cybersecurity incidents, or misuse of the Services; or
• complying with governmental investigations, subpoenas, court orders, or other legal processes.

The filing of any action seeking equitable relief shall not waive the right to arbitrate any remaining claims.

30.7 Arbitration Costs

Each party shall initially bear its own attorneys’ fees, expert fees, and litigation-related expenses unless:

• the arbitrator awards fees under Applicable Law;
• these Terms expressly provide otherwise;
• a separate written agreement provides otherwise; or
• the applicable arbitration rules require a different allocation.

Administrative fees and arbitrator compensation shall be allocated in accordance with the applicable arbitration rules unless otherwise ordered by the arbitrator or required by Applicable Law.

30.8 Confidentiality of Arbitration

Except as required by Applicable Law, the applicable arbitration rules, or to enforce or challenge an arbitration award, the parties agree to maintain the confidentiality of:

• the arbitration proceedings;
• evidence presented;
• documents produced;
• testimony;
• settlement discussions;
• arbitration awards; and
• other non-public information exchanged during arbitration.

Nothing in this Section limits either party’s obligations under the Confidentiality provisions of these Terms.

30.9 Arbitration Award

The arbitrator may award any remedy available under Applicable Law that is consistent with these Terms.

The arbitrator shall not have authority to:

• award relief prohibited by these Terms to the extent enforceable under Applicable Law;
• modify these Terms;
• require Growwr to provide services beyond its contractual obligations; or
• grant relief on behalf of persons who are not parties to the arbitration.

Judgment upon the arbitration award may be entered in any court having jurisdiction.

30.10 Opt-Out Where Required by Law

If Applicable Law grants you a non-waivable right to decline or opt out of mandatory arbitration, you may exercise that right in accordance with Applicable Law.

Nothing in this Section is intended to deprive any user of rights that cannot lawfully be waived.

30.11 Survival

This arbitration agreement shall survive:

• termination of your Account;
• termination of these Terms;
• completion of any Project;
• cessation of your use of the Services; and
• any dispute arising after termination that relates to events occurring while these Terms were in effect.

30.12 Severability

If any portion of this arbitration agreement is determined to be invalid or unenforceable under Applicable Law, that portion shall be enforced to the maximum extent permitted, and the remaining provisions shall remain in full force and effect.

If the prohibition on class, collective, or representative proceedings is found unenforceable with respect to a particular claim, then that claim shall proceed in a court of competent jurisdiction to the extent required by Applicable Law, while all remaining claims shall remain subject to arbitration where legally permissible.

30.13 Reservation of Rights

Nothing in this Section limits Growwr’s right to:

• enforce these Terms;
• recover unpaid fees;
• suspend or terminate Accounts;
• investigate fraud or security incidents;
• cooperate with law enforcement or regulatory authorities;
• seek equitable relief;
• protect its Intellectual Property Rights;
• protect Confidential Information; or
• exercise any other rights or remedies available under these Terms or Applicable Law.

31.1 Right to Modify

Growwr may modify, update, revise, replace, supplement, or discontinue these Terms, any policy incorporated into these Terms, or any aspect of the Services from time to time to reflect, among other things:

• changes in the Services;
• new products or features;
• technological developments;
• security improvements;
• legal or regulatory requirements;
• changes in industry standards;
• operational needs;
• business developments; or
• other legitimate business purposes.

Unless otherwise required by Applicable Law or a separate written agreement, Growwr is not obligated to provide individualized notice of every modification.

31.2 Notice of Material Changes

Where Growwr determines that a modification materially affects users’ rights or obligations, Growwr will use commercially reasonable efforts to provide notice through one or more of the following methods:

• email;
• in-product notifications;
• account dashboard notifications;
• Growwr’s website;
• the Trust Center;
• the Legal Center;
• API documentation;
• release notes; or
• other reasonable communication channels.

The method, timing, and content of any notice shall be determined by Growwr in its reasonable discretion, except where Applicable Law requires a specific form of notice.

31.3 Effective Date

Unless otherwise stated, modifications become effective on the date specified in the updated Terms.

Where Applicable Law requires advance notice, Growwr will provide such notice before the effective date to the extent required.

Emergency changes necessary to:

• protect platform security;
• prevent fraud;
• comply with Applicable Law;
• respond to cybersecurity threats;
• protect users;
• preserve platform integrity; or
• address operational emergencies,

may become effective immediately.

31.4 Acceptance of Changes

By continuing to access or use the Services after updated Terms become effective, you acknowledge and agree to be bound by the revised Terms.

If you do not agree to the revised Terms, you must discontinue your use of the affected Services and, where applicable, close your Account before the revised Terms become effective.

Continued use of the Services after the effective date constitutes acceptance of the revised Terms to the fullest extent permitted by Applicable Law.

31.5 Changes to the Services

Growwr continuously develops and improves the Services.

Accordingly, Growwr may, at any time and without liability except as required by Applicable Law:

• introduce new features;
• modify existing functionality;
• enhance or improve the Services;
• discontinue products or features;
• change user interfaces;
• modify workflows;
• update APIs;
• replace underlying technologies;
• introduce artificial intelligence capabilities;
• modify verification procedures;
• update payment processes; or
• otherwise evolve the Services.

Nothing in these Terms guarantees the continued availability of any particular feature, functionality, integration, API, or Service.

31.6 Changes Required by Law

Growwr may modify these Terms or the Services immediately where reasonably necessary to:

• comply with Applicable Law;
• respond to regulatory guidance;
• satisfy governmental requirements;
• comply with court orders;
• address sanctions or export control requirements;
• implement privacy or security obligations; or
• satisfy other legal or regulatory obligations.

Such modifications may take effect immediately where required to maintain legal compliance.

31.7 Enterprise Agreements

If you have entered into a separate written agreement with Growwr, including but not limited to:

• a Master Services Agreement (MSA);
• Enterprise Agreement;
• Order Form;
• Subscription Agreement;
• Data Processing Agreement (DPA);
• Service Level Agreement (SLA);
• Partner Agreement; or
• other negotiated commercial agreement,

the terms of that agreement shall govern in the event of a direct conflict with these Terms, but only with respect to the subject matter expressly covered by the separate agreement.

All other provisions of these Terms shall remain in full force and effect.

31.8 Version Control

Growwr may publish updated versions of these Terms together with an effective date, version number, or last updated date for administrative and informational purposes.

Failure to update a version number or date shall not affect the validity or enforceability of any modification otherwise made in accordance with this Section.

31.9 No Waiver

Growwr’s decision not to enforce any provision of these Terms immediately shall not constitute:

• a waiver of that provision;
• a waiver of any future breach;
• a waiver of any other provision; or
• a limitation of Growwr’s rights or remedies.

Any waiver by Growwr must be in writing and signed by an authorized representative of Growwr.

31.10 Reservation of Rights

Growwr reserves the right to modify these Terms, the Services, related policies, pricing, platform functionality, technical requirements, operational procedures, and business practices at any time, subject to Applicable Law and any separate written agreement with you.

Nothing in this Section limits Growwr’s right to improve, evolve, secure, or discontinue the Services or any portion thereof in accordance with these Terms and Applicable Law.

32.1 Contacting Growwr

If you have questions, concerns, requests, complaints, or legal notices relating to these Terms or the Services, you may contact Growwr using the contact information provided below.

Growwr Inc.
Delaware Corporation
Email: legal@growwr.co

For the most current contact information, please visit Growwr’s Legal Center or Trust Center.

32.2 Department-Specific Contacts

To ensure timely handling of inquiries, Growwr may maintain dedicated contact channels for specific matters, including:

• Legal matters;
• Privacy and data protection;
• Security vulnerability reporting;
• Abuse and Acceptable Use violations;
• Intellectual Property claims;
• Verification inquiries;
• Billing and payments;
• Enterprise support;
• API support; and
• General customer support.

Growwr may update these contact channels from time to time without amending these Terms.

32.3 Legal Notices to Growwr

Unless a separate written agreement provides otherwise, any legal notice required under these Terms shall:

• be in writing;
• clearly identify the sender;
• describe the relevant matter with reasonable specificity;
• include sufficient contact information for a response; and
• be sent to the legal contact designated by Growwr.

Growwr may specify additional requirements or delivery methods for legal notices through its Legal Center or other official communications.

32.4 Notices from Growwr

Growwr may provide notices, disclosures, legal communications, and other information relating to these Terms or the Services through one or more of the following methods:

• email;
• Account notifications;
• in-product messages;
• dashboard notifications;
• Growwr’s website;
• the Legal Center;
• the Trust Center;
• API documentation;
• release notes;
• customer communications; or
• any other reasonable electronic means.

Where permitted by Applicable Law, electronic notices satisfy any legal requirement that communications be in writing.

32.5 Response Times

While Growwr endeavors to respond to inquiries within a reasonable time, Growwr does not guarantee response times, resolution times, or availability of support unless expressly provided in:

• a separate Enterprise Agreement;
• a Service Level Agreement (SLA);
• a Master Services Agreement (MSA); or
• another written agreement signed by an authorized representative of Growwr.

32.6 Security Reporting

If you believe you have discovered a security vulnerability affecting the Services, you should promptly report it to Growwr using the designated security reporting channel.

Users agree not to publicly disclose security vulnerabilities until Growwr has had a reasonable opportunity to investigate and address the reported issue, unless such disclosure is otherwise required by Applicable Law or consistent with a coordinated vulnerability disclosure program adopted by Growwr.

Nothing in this Section authorizes unauthorized testing, scanning, or access to the Services.

32.7 Privacy Requests

Requests relating to privacy, personal information, data subject rights, or applicable data protection laws should be submitted using Growwr’s designated privacy contact or procedures described in the Privacy Policy.

Growwr will process such requests in accordance with Applicable Law and its Privacy Policy.

32.8 Intellectual Property Notices

Copyright, trademark, and other Intellectual Property complaints should be submitted using Growwr’s designated intellectual property reporting process.

Where applicable, notices should include sufficient information to allow Growwr to identify the allegedly infringing material, evaluate the complaint, and respond appropriately under Applicable Law.

32.9 Accessibility

Growwr is committed to improving the accessibility of its Services.

Users who encounter accessibility barriers or require reasonable assistance in accessing the Services or legal documentation may contact Growwr through the designated support channels, and Growwr will consider such requests in accordance with Applicable Law and its accessibility practices.

32.10 Entire Agreement

These Terms, together with any documents expressly incorporated by reference, including but not limited to the:

• Privacy Policy;
• Employer Terms;
• Talent Terms;
• Growwr AI Terms;
• Growwr Pay Terms;
• Verification Policy;
• Marketplace Policy;
• Acceptable Use Policy;
• Data Processing Agreement (where applicable);
• Service Level Agreement (where applicable);
• Enterprise Agreements (where applicable); and
• any applicable Order Forms or other written agreements,

constitute the entire agreement between you and Growwr regarding the subject matter covered by these Terms and supersede all prior or contemporaneous understandings, communications, representations, negotiations, and agreements relating to that subject matter, except where a separate written agreement expressly provides otherwise.

32.11 Severability

If any provision of these Terms is determined by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted by Applicable Law, and the remaining provisions shall remain in full force and effect.

Any invalid provision shall be interpreted or modified only to the minimum extent necessary to make it enforceable while preserving its original intent.

32.12 Assignment

You may not assign, transfer, delegate, or otherwise dispose of any rights or obligations under these Terms without Growwr’s prior written consent.

Any attempted assignment in violation of this Section shall be null and void to the fullest extent permitted by Applicable Law.

Growwr may assign or transfer these Terms, in whole or in part, without restriction in connection with:

• a merger;
• acquisition;
• corporate restructuring;
• sale of assets;
• financing transaction;
• change of control; or
• operation of its business.

These Terms shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

32.13 Relationship of the Parties

Nothing in these Terms creates any:

• employment relationship;
• partnership;
• joint venture;
• agency;
• fiduciary relationship;
• franchise;
• representative relationship; or
• other legal association

between Growwr and any user, or between Growwr and any Employer or Talent.

Each party acts solely as an independent contracting party.

32.14 Reservation of Rights

Except as expressly stated in these Terms, Growwr reserves all rights not expressly granted to users.

No failure or delay by Growwr in exercising any right or remedy shall operate as a waiver of that right or remedy.

These Terms shall be interpreted to provide the maximum protection available to Growwr under Applicable Law while preserving any non-waivable rights afforded to users by Applicable Law.